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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
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Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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September 15, 2005

By Richard Wray

Unlike Skype, Vonage is not a software-based service so it does not matter what computer or operating system you use. Once you have gone through the online signup process you are sent an adaptor that plugs into your broadband connection, you plug your existing phone into it and you are ready to call.

The trouble is that you need an Ethernet router. Most ISPs send their broadband customers a modem that plugs into a computer's USB port. This will not work with Vonage. Ethernet routers are easy to find and relatively cheap, with D-Link and Netgear being two popular brands. NTL and Telewest customers who use their cable provider to access the internet may already have an Ethernet modem (if you are unsure, ask your service provider).

Vonage's basic package costs £9.99 a month, for which you can make unlimited calls to any landline in the UK and Ireland. You can choose a phone number that corresponds to your location or country, and for a further £2.99 per month you can pick numbers from a host of international locations, including New York. If you have friends overseas you can choose an area code local to them and they can call you for the price of a local call.

Vonage's residential service comes with all the features you would expect from traditional telephony such as call waiting, forwarding, diverting and voicemail. It allows up to four callers to be placed on a conference call, there are no long-term contracts and it has an online billing service that makes it easy to work out who made which call.

Upside: Works when your computer is not switched on, and allows you to call anyone and anyone to call you without having to sign up to a long-term contract.

Downside: It costs £9.99 and you need an Ethernet connection, which most ISPs do not supply.

Best for: Anyone who wants a second phone line. People in shared accommodation with a broadband connection.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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