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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage In Print News

September 11, 2005

By Kim Leonard

A call made over the Internet will sound about the same as one made on a traditional home phone.

Still, Internet-based phone services such as Vonage, Verizon VoiceWing and AT&T CallVantage are signing up customers steadily for two reasons: They cost less than comparable, regular phone service and their special features appeal to professionals and others who want more control over when and where they receive calls.

Most consumers still know very little about Internet calling, known as Voice over Internet Protocol service. But in the Pittsburgh area, they're about to see offers from at least four companies that are jumping into the emerging field.

"If I'm at the office, I can get an e-mail on my computer with a voice mail that somebody left for me at home," said John Curry, president of the Monroeville phone company known until a few weeks ago as Curry Communications.

The new name is Curry IP Solutions, as in Internet protocol, and Curry's enthusiasm for his company's new direction is evident as he talks about three newly launched Voip service packages with "a few" customers so far.

Meanwhile, Downtown-based Full Service Network and North Pittsburgh Telephone Co. plan to launch Voip packages in coming weeks. Cable giant Comcast is testing its service, for a rollout later this fall.

Internet phone services essentially take analog audio signals and turn them into digital data, to be transferred over the Web.

A broadband connection is necessary, and most Voip packages will work over any telecommunications or cable provider's service. North Pittsburgh's Voip service will work only with that company's Internet service.

Call quality can depend on the quality of the broadband connection, and a customer may have to buy an adapter for about $60 to get the service to work with regular phones, or a cordless broadband phone system that includes a few handsets.

A Voip user can keep a previous phone number, get a new 412 or 724 number, or even take a number in a different area code. Someone who moved to Pittsburgh from New York, for example, may want a 212 number in order to make "local" calls back home.

By opting for additional lines, a customer can receive local calls from children at a college hundreds of miles away. Vonage offers a "virtual phone number" service for $4.99 a month that makes calls local from two or more area codes.

Travelers can take their adapters along, plug into broadband connections and use the phone just as if they were sitting in their family rooms. "You avoid all those crazy hotel charges," Vonage spokesman Mitchell Slepian said.

Still, Internet calling departs most from regular phone service for its ability to manage calls. Customers can go to a Web page and change options at any time for call waiting, caller ID and voice mail, and they can forward calls to other numbers.

The service can respond differently to different calls. A former boyfriend can be sent straight to voice mail, while Mom's calls go to a cell phone. And calls can be programmed to ring to a home and cell phone at the same time.

Greg Waldo, of Silver Spring, Md., likes VoiceWing's ability to keep a record of calls his family makes, as well as incoming calls.

"If a call was made to someone you don't generally call, like a plumber, and you know you used him two months ago, you can go and retrieve the number. That's helpful," said Waldo, an engineer with Lockheed Martin who has used Verizon's service for about a year.

Waldo cut his family's $60 phone bill almost in half with the switch, and used the savings to buy a battery backup that would power his phone adapter and other equipment during a power outage.

He and his family also worry about VoIP's much-publicized shortcomings when it comes to making 911 emergency calls, although he knows Verizon and other companies are addressing this.

"I don't see why Verizon sells any other service," he said.

The lack of full 911 service, worries about outages and questions about directory service are the typical issues raised in debates about whether to drop a land line phone for VoIP.

Most Internet calling services have been limited to simple 911 service that won't display the caller's phone number and address at a dispatch center.

Voip providers now are rushing to meet the Federal Communications Commission's Nov. 28 deadline to certify that 911 calls will go straight to an emergency dispatcher, instead of a main number for the center, and that the phone number and location will be shown.

Vonage and Verizon now offer this enhanced 911 service in New York, and are expanding it nationwide. Pittsburgh area companies moving into Voip point out that they already have agreements with emergency centers, so their 911 will mirror the service that comes with regular phone plans.

Another worry is that Voip service will fail in a power outage, and any time broadband service is down.

While Internet outages happen, "it's one thing if you can't check your e-mail. It's another if that is the sole source of communication in your house," said Charles White, vice president of TNS Telecoms, a market research firm in Jenkintown, Pa.

While big and small telecom providers nationwide are moving full speed into VoIP, a recent TNS survey found that residents in just 33 percent of households know what it is. That's an increase of about 10 percent over the last year.

Nationwide, about 4 percent of households use Internet calling.

Vonage, the leader in market share, said its business has expanded to more than 800,000 customers. Verizon and AT&T don't disclose customer figures, although AT&T spokeswoman Deborah Jones said Voip has been the company's focus, since it stopped marketing its traditional phone services last year.

Verizon views VoiceWing as one of its many phone options, a less expensive alternative to the roughly comparable Freedom local and long distance package for $54.95 a month.

"It's just another choice that we are offering customers," spokesman Lee Gierczynski said. "Everybody's communications needs are different."

Small phone companies like Curry and Full Service, meanwhile, view the Internet as their path to the future partly because of changes in federal and state law over the past year that require them to pay more to lease parts of Verizon's network.

They also plan to build on the fact that the Internet knows no boundaries, and neither will their Internet phone products.

Full Service, which sells phone service across Pennsylvania, plans to kick off Voip on Sept. 12 in the 412 and 724 area codes.

"Then, there are plans to expand into 26 markets across the United States," company President David E. Schwencke said.

Those markets are cities with NFL teams. Schwencke said he's talking with investment bankers about securing $3.5 million for marketing, and working on a partnership with the National Football League to promote Full Service this fall.

Curry said he is talking with Shop 'n Save and Fox's Pizza Den about promotions. He hopes to expand service to New Jersey and Ohio this month, and eventually go nationwide.

He also plans to market the service through universities. "Students don't need a full-blown land line to call home. The $9.99 package is a good package for them -- and most colleges already provide the high-speed internet access," Curry said, adding that cell phone service costs much more.

Calling on the Web

Vonage, Verizon and AT&T sell Voice over Internet Protocol packages in the Pittsburgh region, and several other companies will jump into this emerging field in coming weeks.

Here's a look at monthly costs, some of which have dropped in recent months:

Vonage: $14.99 for 500 minutes to anywhere in U.S. or Canada, 3.9 cents/minute afterward; or $24.99 unlimited U.S. and Canada calls.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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