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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

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Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage VoIP Forum Digest - September 8, 2005

Vonage VoIP Forum Digest

September 8, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. Lots of news today, so let's get busy. As the U.S. gears up to find new homes for the victims of flooding caused by Hurricane Katrina, we'll read some newly released info on how much Vonage traffic declined from normal level in the days after the storm. We'll read Vonage CEO Jeffrey Citron's suggestions to the U.S. Congress about what they can do to upgrade the E911 system in the U.S.- making E911 over Vonage that much simpler to implement and maintain. We'll catch up on an award Vonage has won. We'll get one expert's take on just how and why those Vonage ads are special. We'll look at a Vonage Voip Forum thread about how to get a second phone to work with a new Vonage connection, and what that pulsating dial tone means when you pick up your Vonage-connected phone.

Vonage In The Headlines

Vonage Says Call Volume Down 60 Percent in Katrina Region

According to a new report in Light Reading magazine that quotes spokespeople from Vonage and other phone providers, inbound service to Vonage customers in and around New Orleans declined some 60 percent in the days immediately following Hurricane Katrina.

Inbound service went down beginning around 1 p.m. on August 29 as Hurricane Katrina's full wrath was being experienced on the U.S. Gulf Coast. 

The inbound service was not restored until 18 hours later. That's because of the failure of local phone companies in the region. These phone companies are commonly referred to as "CLECs" (Competitive Local Exchange Carriers). The biggest one in the affected region is BellSouth.

"If that CLEC goes down or that CLEC gets flooded with calls or if that physical connection is somehow disrupted, we can get the calls into Vonage -- it's not Vonage that goes down -- but the CLEC side can’t get the calls to us,” Vonage spokesperson Brooke Schulz tells Light Reading. 

The publication's Mark Sullivan says that in the days following the Katrina’s landfall, local CLECs scrambled to get their infrastructures operable again. "But Katrina hit ten days ago, and still most PSTN calls to the Gulf Coast region end with the sound of recorded announcement saying: 'Due to the hurricane in the area you are calling..' (service is out).' " 

Sullivan adds that even if the CLEC and the phone network had been operable, most Voip users wouldn’t have been able to notice. The reason?  "Much of the region was without power in the days after Katrina hit," he writes. "According to statements by local utilities, the power may be off in some areas of New Orleans for many days to come while floodwaters are drained from the city. He adds that Louisiana State Police Captain Ralph Mitchell says 90 percent of New Orleans is still "without basic services."

Vonage Selected To Pulver 100

Every year, Pulver Media, part of the Pulver group that puts on the important Voice Over Internet conventions, chooses its Pulver 100. Pulver has just announced their newest Pulver 100, Vonage makes the list again this year. 

According to Pulver, the companies picked for this list are privately owned (as opposed to publicly traded) companies are private companies in the communications sector that have substantial real-world deployments and enjoy significant growth rates.

Vonage CEO Asks U.S. Congress To Update Nation's E911 Infrastructure

We've posted the text of Vonage CEO Jeffrey Citron's September 1 testimony before the U.S. Senate Committee on Commerce, Science, and Transportation. A lot of what Citron said concerns his constructive advice for improving the nation's E911 phone system. If you want to read what Citron said, go to

"VoIP providers do not have access to all the elements necessary to create a comprehensive 911 solution," Citron said. "Such elements include access to selective routers and the Master Street Address Guide (MSAG), as well as "Psuedo-ANI" (dummy numbers) which we need to get calls from non-local numbers into the 911 system. And because there are no standards for implementation, let alone access to elements, novel 911 architectures make it impossible to implement a uniform nationwide solution."

Citron then described the steps that Vonage needs to take to offer E911 access - which Citron indicates he fully supports. 

"Instead, service providers like Vonage are forced to deploy a patchwork of local solutions to meet the various needs of PSAPs and network owners, making the implementation of the FCC's 911 obligation within 120 days difficult if not impossible," he said. "We believe that a standardized approach giving VoIP providers access to these elements would accelerate our deployment and create a uniform solution for the entire country. 

Next, Citron spelled out some ways the U.S. Congress can help. 

"Currently, Voip providers do not have liability parity with wireline or wireless operators," he said. "Vonage is not protected by existing laws in the same way other carriers are-therefore every time we send a call into the 911 network we are putting our business at risk should there be an unforeseeable network failure or other mishap. Right now, the burden is singularly the Voip provider's to bear should something go wrong. 

"Additionally," Citron added, " in order to comply with the obligations mandated by the FCC's 911 Order, Congress may need to grant VoIP providers access to all the network elements necessary to complete an Enhanced 911 call. The 911 network is a public trust, and should not be used as a competitive lever."  

Citron then said it is important for  Congress to act to ensure VoIP providers have the tools necessary to meet that mandate. "We enthusiastically support the IP-enabled Voice Communications and Public Safety Act of 2005 as a thoughtful, balanced piece of legislation that would ensure VoIP providers can get access to the necessary technology elements, legal protections and flexibility to create the best solution for our customers," he said.

Ad Exec Says Why Vonage Ads are "Authentic"

In yesterday's Wall Street Journal, one prominent ad exec gave his reasons why Vonage ads are such a big hit. One Vonage ad that the Journal's Brian Steinberg likes a lot is the one that features a skier taking a leap off a roof on to a pickup truck.

The Vonage advertising "stops people, at least for a second," Matthew Lindley, an executive creative director at the Arnold. ad agency, told Steinberg. "There is a strange honesty to it."

By the way, remember that ad? Want to watch it? Here's the link: In fact, we have just about all the Vonage tv ads available for viewing on our site. You'll find them listed on the Vonage TV Commercials Forum section of the Vonage Voip Forum. To watch an ad, just click on the thread for the ad you want to see. Your media player will open and start showing the ad.

And speaking of the Vonage Voip Forum...

On The Vonage Voip Forum

On a New Vonage Voip Forum thread called Almost connected... RTP300 jack issue, new Forums Member djinn  writes that all the phones in his new Vonage home setup work except one. He calls that one "Phone 2."

Djinn writes that all of the phones in the house seem to work, except for Phone 2. 

"When I pick up the phone, I get the 'Your phone may be connected to the incorrect phone port' message," he writes. "If I substitute another phone for the one currently on "Phone 2," it makes no difference. If I switch the cords for "Phone 1" and "Phone 2," I get the opposite effect; the nearby phone works fine, and all the other phones in the house deliver the "incorrect phone port" recording." 

Puzzled, djinn adds that when he looks at the front of the RTP300, he notices that the "Phone 1" light is on, while the "Phone 2" light is off. "In other words, it seems that nothing I plug into the "Phone 2" jack is connecting properly," he writes. "Any suggestions on getting the last phone working?" He's even tried cutting the power to the RTP300 for thirty seconds, and reconnecting; but reports no effect on the problem.

Turns out this setup won't work because djinn is not paying Vonage for two lines. So, Phone 2 will have to ring as an extension of the Vonage line that works for djinn on his Phone 1.

Vonage Forum Member Steve48 explains what's going on here.

"It's working the way it's supposed to," he writes. "Phone 2 is not for a second telephone on the same line, it's for a second line if you pay Vonage for that. A fax line for example. Right now it's inactive, and the message you're getting tells you that." 

Steve48 says to djinn that "since you've plugged your Vonage adapter into the wall jack, you have to find another nearby wall jack to plug in that last phone. Either that or get a 'Y' adapter so that both the phone and the adapter can plug in to the same wall jack."

Djjinn got busy, and found the answer just a few minutes after Steve48's very useful advice. 

"Success... I found a splitter in the deepest strata of my desk drawers, and all of the phones now work," djinn posted.  "Many, many thanks for the fast response!"

Ever hear a group of short pulses when you pick up your phone? New Vonage VoIP Forum member phorbol was wondering about this, so he started new Vonage Voip Forum thread that he named Pulsating dial tone - using RT31P2, Comcast ISP. I guess phorbol was wondering if the problem was with Vonage, his Comcast broadband Internet connection, or his Linksys RT31P2 router that came with his Vonage service.

"When I pick up my phone to dial out I get a series of about 8 pulsating dial tones followed by a normal continuous dial tone," phorbol writes. "Happens on any phone I've tried, same router. Any clues are appreciated."

Fair question, phorbol. The answer, it turns out, is rather basic. 

"Stutter tone is a voicemail notification," new Vonage Forum Member Darrell writes. By the way, that was Darrell's first post. Although all new members' posts and questions are welcome, I like it when new Vonage Voip Forum Members jump in right away with advice! Glad you've joined, Darrell.

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Friday morning with our next edition of the Vonage VoIP Forum Digest - including our very popular In The Blogs feature !!

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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