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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage In The News
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Internet Telephone Service


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Internet Telephone Service

September 1, 2005

By Staff

Statement of Jeffrey Citron Co-Founder, Chairman, and CEO, Vonage

Committee on Senate Commerce, Science, and Transportation

September 1, 2005

Good morning Senator Burns and members of the Committee. Thank you for the opportunity to appear here today. I'm Jeffrey Citron, CEO of Vonage Holdings Corporation. We are the leading provider of consumer and small business Voice over Internet Protocol (VoIP) services in the United States, with nearly one million subscriber lines. Vonage is at the forefront of this new emerging market, which has approximately 2.3 million users, and as such we are also quickly becoming a leader in E911, as we move to deploy the first ever nationwide 911 service. This will be the first 911 service designed for an IP environment, across hundreds of locally controlled Selective Routers and thousands of Public Safety Answering Points. This is a serious undertaking. And we at Vonage are embracing this challenge not just for our customers but as a partner in the nation's E911 system. As we move forward in this exciting time in 911, Voip is helping turn the notion of traditional 911 networking on its head. We are recognizing new opportunities to blend voice and data into exciting new offerings, but we are also confronting long-standing technical, operational and competitive barriers, as we try to connect to a system that all too often is obsolete and sheltered by old- fashioned telecom thinking.

To that end, Vonage is leading the charge to deploy Enhanced 911 Internet phone services for all of our users as quickly as possible. There is no higher priority within Vonage today. Vonage demonstrated commitment in this area by becoming the first mobile Voip provider to adopt a basic 911 solution, and we will further this commitment by offering the first nomadic Voip E911 solution in this country.

Mr. Chairman, I am here today to make three points. First, Vonage is running hard and fast to build the best 911 system possible. Second, as an industry, Internet phone providers face a number of challenges in trying to deploy Enhanced 911. These challenges are similar to those faced by wireless companies when they began offering E911 services over ten years ago. Finally, I would like to highlight what assistance Congress can lend to ensure the industry deploys a functioning Enhanced 911 service for our customers and their communities.

To date, Vonage has been working diligently with the technology companies, Bells, CLECs and public safety to architect a solution that works well for the industry and our customers. Working at the grassroots level with public safety officials, Vonage is already offering Enhanced 911 service in New York City and Rhode Island. In New York City alone, we have already fielded thousands of successful E911 calls. We recently signed a contract with SBC to gain access to the 911 elements we need throughout their 13- state territory to begin offering E911 in SBC's footprint. Vonage is also working with Level 3 on a nationwide basis to use their existing network to route calls to the E911 system. With our technology partners TCS and Intrado, Vonage's 911 solution enables calls to go to the right 911 answering center even when our users change physical location. Perhaps most importantly, last month Vonage initiated an outreach program to begin a dialogue with the public safety community regarding our plans to implement a novel E911 solution within a very short timeframe.

Despite this great progress thus far, significant challenges remain. For instance, the geographically-based numbering system of the original 911 network is meaningless to Internet-based communications. The old 911 system required that all calls be "local." If a citizen from Montana tried to place a wireless 911 with her Montana phone in Washington DC, the old 911 system would have rejected that call. In order to accommodate that mobility, we patched the network to allow for "dummy numbers" to get those out of area 911 calls through. This is the exact same solution we're using for Internet phone calls, but in order to make it work for us, we need access to the same technical elements that wireless companies use.

Furthermore, Voip providers do not have access to all the elements necessary to create a comprehensive 911 solution. Such elements include access to selective routers and the Master Street Address Guide (MSAG), as well as "Psuedo-ANI" (dummy numbers) which we need to get calls from non-local numbers into the 911 system. And because there are no standards for implementation, let alone access to elements, novel 911 architectures make it impossible to implement a uniform nationwide solution. Instead, service providers like Vonage are forced to deploy a patchwork of local solutions to meet the various needs of PSAPs and network owners, making the implementation of the FCC's 911 obligation within 120 days difficult if not impossible. We believe that a standardized approach giving Voip providers access to these elements would accelerate our deployment and create a uniform solution for the entire country.

Finally, Congressional action and authority can help speed Voip 911 deployment in several key areas. Currently, Voip providers do not have liability parity with wireline or wireless operators. Vonage is not protected by existing laws in the same way other carriers are-therefore every time we send a call into the 911 network we are putting our business at risk should there be an unforeseeable network failure or other mishap. Right now, the burden is singularly the Voip provider's to bear should something go wrong.

Additionally, in order to comply with the obligations mandated by the FCC's 911 Order, Congress may need to grant Voip providers access to all the network elements necessary to complete an Enhanced 911 call. The 911 network is a public trust, and should not be used as a competitive lever.

In conclusion Mr. Chairman, Vonage strongly believes it is good policy for our customers and the country for anyone using a Voip application to be able to get help when they need it by dialing 911.

We also commend the FCC for their decisive action in mandating an aggressive timetable for Voip E911 rollout. We now need Congress to act to ensure Voip providers have the tools necessary to meet that mandate. We enthusiastically support the IP-enabled Voice Communications and Public Safety Act of 2005 as a thoughtful, balanced piece of legislation that would ensure Voip providers can get access to the necessary technology elements, legal protections and flexibility to create the best solution for our customers.

I look forward to answering any questions you may have. Thank you.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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