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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage VoIP Forum Digest - September 6, 2005

Vonage VoIP Forum Digest

September 6, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest. After three days off with the family for the U.S. Labor Day  holiday, it is good to be back. Given the tragic events related to Hurricane Katrina, I wish that all families could be happily together as we all are. In that frame of mind, we'll lead with a story about how someone I know very well has been helping out in New Orleans. We'll look at Vonage Voip Forum threads from users with echo and radio interference problems. And finally, we'll introduce you to our newest Vonage VoIP Forum Member of the Week.

Vonage In The Headlines

On Forum Thread, Vonage Users Keep Up With Service Availability

Last week as the extent of damage inflicted by Hurricane Katrina became painfully apparent, Vonage Voip Forum Member VonageTPA started a thread that he named, Due to the hurricane in the area you are calling.....

Although there haven't been any new posts on this thread in the last five days, the subject of Vonage service in the affected areas is part of a far larger story that has dominated online, television, radio and print. This thread has gotten more than 500 reads, including quite a few over the weekend. I invite any Forum Member who has either used Vonage to communicate with someone in this region - or Forum Members from the region whose Internet access and Vonage service has now been restored, to post on that thread. The link to this thread is:

A Good News Story From New Orleans

Vonage, cell, landline and Internet access were not the only problems in New Orleans last week. Roads were virtually impassable, and those residents who could not immediately get out ran out of food to eat. 

This last week, a fellow named Shane found himself called to New Orleans on a security-related assignment. While there, he made the time to go into the heart of New Orleans - not a safe place - and deliver much-needed food to area residents. Here's a link to Shane's story

You can read up more about Shane on his sites, KI4U, Inc. and NukAkert Radiation Monitor. Shane is a believer in preparedness, and realizes we live in a world of mounting dangers- some natural, some certainly not. I know this from more than just visiting his sites and reading about his work. I'm proud to say that Shane Connor is my brother.

On The Vonage Voip Forum

For her first post, new Vonage Voip Forum member Dawn has started a  thread that she named Radio Interference. By the way, I like it when new Members jump in!! 

"I recently moved, and so did my Vonage," Dawn writes. (Hey Dawn, me and my family can relate)" Because of a telephone company strike, not all of my outlets where available to me to hook the Vonage up to my entire home. As a result, I hooked up one phone directly to the Vonage. Although I never heard any interference with the phone calls, I am getting radio interference with live streaming video conferencing that I do over the net." 

Dawn closes her post out asking other Vonage Forum Members if they have any ideas as to what would cause this.

Veteran Vonage Forum Member scerruti then provides a very helpful answer. That's no surprise, because scerruti, who we have honored with our Vonage Voip Forum Member of the Week, always provides helpful answers.

"Are you using external speakers?," scerruti asks. He adds that "the speaker cables would be the most likely place for RFI to be introduced. Failing that I would check whether the outlet your computer is plugged into is properly grounded. If none of that works you may need to move or reorient your computer. 

One more piece of advice scerruti offers that makes a lot of sense to us:

"Finally make sure that the RFI is being introduced on your end and not by someone else in the conference either by having a video conference by yourself or joining the same video conference using a different computer," he writes.

Dawn was not the only brand new Vonage Forum Member that joined us this weekend and kicked off their participation here with a very interesting post. So did ljaffe, who created a post that he's titled, lots of echo on RT31P2, no echo on RTP300.

"I have two Vonage lines," the Silver Springs, Maryland resident tells us. Line 1 is on an RT31P2 and line 2 is on an RTP300. have been experiencing problems with line 1 that are not happening with line 2." 

Here are ljaffe's three problems: 

1- Parties at the far end of a call complain that they hear echo. "I have confirmed this by calling line 1 from my cell phone," he writes. "Yet when I call line 2, I do not hear echo. Callers on line 2 have also confirmed they do not hear echo on this line. 

2-"When on a call on line 1, the far end will occasionally hear a tone as if someone pressed a number button on the phone," he adds. "This occurs even when no one is touching the near end phone, so the problem is not caused by someone accidentally pressing a button on the phone. Again, this does not happen on line 2." 

3- Finally, ljaffe lets us know that his answering machine (a built in function of his VTech 20-2481 cordless phone) will occasionally hang up on a caller on line 1. "This never happened with my old landline and does not appear to happen on line 2," he writes.

Ljaffe follows that description with details of his setup as well as test results he got when he tested his connection on

Once again, scerruti has jumped in with an expert answer. 

"Your problems sound like problems normally encountered with bad wiring," writes scerruti, who suggests to ljaffe that he try unplugging the phone line from the RT31P2 and putting it in the RTP300 and vice versa being sure to change the lines at the adapters. "

Your goal here would be to test whether the problem is in the adapters or with the phone (or phone cords)," scerruti writes. "The tones you are reporting are a common problem of the adapter mistakenly recognizing a sound as a DTMF tones. These tones are not sent in the audio stream, they are sent as a separate signal and recreated at the far end as a full tone." 

Scerruti doesn't think that ljaffe's problems are with his Internet Service Provider.  In closing, though, scerruti does add this important point: "If switching the phone lines doesn't move the problem then I would see if Vonage will switch you to port 2 on the RT31P2."

We usually honor our Vonage Voip Forum Member of the Week in our Monday digest. But since we didn't publish yesterday, we name our newest honoree today.

When a post kicks off a thread that gets lots of reads, that means the Vonage Forum Member who started that post has either a question or some advice that resonates with lots of other Members. Over the weekend, I noticed that a thread called Have you tested your broadband? has gotten more than 33,000 reads. And that's not a typo!

That thread was started by AirJunky. We can tell that he was, and is on to something - not only with that thread, but his 70 or so other posts. He's an expert on Vonage service and performance issues, but that's not all. Now, AirJunky is our latest Vonage Voip Forum Member of the week. Here's a link to some of his posts.  

As we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. We'll be back on Wednesday morning with our next edition of the Vonage VoIP Forum Digest !!

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