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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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In Katrina Aftermath, Vonage Helps Hospital Communicate

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In Katrina Aftermath, Vonage Helps Hospital Communicate

September 1, 2005

By Paul Dykewicz

Internet phone service is playing an important role in helping health-care professionals in at least one Baton Rouge, La., hospital that has received a large stream of incoming patients due to massive flooding in the region caused by Hurricane Katrina.

With estimates that 80% of New Orleans is under water, hospitals there have been forced to evacuate and to send patients to Louisiana’s other major trauma and critical care hospitals, including Baton Rouge General Hospital, which turned to Interest-based Voip when traditionally long-distance phone services stopped working Monday. Dallas-based information management services provider PHNS responded by obtaining the needed equipment and service to obtain Internet wireless and long-distance services at the facility within just a couple of days.

The hospital, operating on generator power since Monday’s storm, has been forced to crowd patients into virtually every available unused space at the building. With traditional communications gone, PHNS requested and received donations of equipment and services from Vonage, Dell and RadioShack to develop a temporary solution to the hospital’s lack of traditional long-distance service.

Local telephone service was restored after an initial service disruption but vital long-distance service was knocked out and interfering with normal hospital activities, said Richard Roberts, a systems architect at PHNS. Hospital personnel depend on long-distance communications to call insurance providers, medial specialists and family members that are outside the city, he explained.

In the search for an alternative, Roberts called Vonage in hopes of gaining long-distance phone service via the company’s broadband Voip service. Vonage officials immediately agreed to help and donated the hardware, as well as the long distance services to let hospital employees dial out of Baton Rouge, he added.

The hospital also was in critical need of laptops with wireless connections that could be positioned in areas of the facility that unexpectedly needed to be used for patient care, Roberts said.

The communications crisis began when the hurricane hit Monday morning and wiped out virtually all the power in Baton Rouge and other hurricane-stricken areas. Baton Rouge is 80 miles inland from the coast and roughly 80 miles northwest of New Orleans.

The normal role of PHNS as an IT outsourcing company is to supply Internet, phone, data and computer support services.

"We ended up taking seven Vonage Voip boxes to facilitate communications," Roberts said. "We ran cables out of the Vonage hardware into our PBX phone switch. That allowed us to emulate analog phone lines on the phone switch. That then allowed us to route long distance calls through the phone switch across to the Vonage Voip system. It allowed the hospital staff to make outbound long distance calls at a time when service from the local long distance provider was unavailable."

The long distance carriers route their connections through New Orleans, which has it systems under water, Roberts said. Dell took part in the effort by donating 20 laptops to the hospital that had wireless Ethernet capabilities. That equipment then can be used as a phone through the Vonage capabilities, he added.

"We are in the process right now of installing the Vonage software onto the laptops to give healthcare providers access to communications in parts of the hospital that normally are not used for patient care," Roberts said.

Dell responded quickly to the request for help, said Roberts, who then began seeking Vonage hardware needed for the temporary long distance solution by contacting Baton Rouge Radio Shack stores until one could be found that was still open and had the required equipment, he explained.

Physicians and other hospital personnel now can receive records, reports and information on patients, Roberts said. The attending physicians who might be in another city also can be contacted, he added. The makeshift, Internet communications services will be "invaluable" in the emergency room and triage areas, Roberts said.

Vonage equipment donated to the effort is valued at $4,000, said Mitchell Slepian, its manager of media relations. The company’s donations program has included providing food for a charity in Trenton, N.J. Company employees also have participated in fundraisers in New York City and in parts of New Jersey to help groups that assist people with multiple sclerosis and AIDS he added.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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