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Trafford Posted:
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diazou Posted:
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Av8rix Posted:
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Vonage VoIP Forum Digest - August 18, 2005


Vonage VoIP Forum Digest

August 18, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

In today's edition, we'll look at one study that shows most Voip users are satisfied with their service and of those users, Vonage is the leading brand. We'll also see just how much the number of Voip has grown in the U.S. We'll point you to Vonage VoIP Forum threads on how to pinpoint the cause of your radio interference, and what to do if your Vonage-compatible Linksys router is fried.



Vonage In The Headlines

Vonage Tops Survey of Info Tech Professionals 

According to a just-released June, 2005 survey of more than 1,900 information technology professionals who belong to the ChangeWave Alliance, home Voip use is taking off- with Vonage in the lead.

Of the respondents that get home VOIP, 36% have Vonage as their Voip service provider. That's up 13 percentage points from the last survey in September, 2004. Following were "My cable company," with 10% and 8x8's Packet 8, with (appropriately enough) 8%.

Among the respondents who say they plan to try Voip at home within the next year, Vonage was the choice of 23%, up from 6 % in the last survey. "My cable company" and Packet 8 - which led Vonage in the previous study with 15% and 14% - have now fallen behind Vonage as the Voip service most likely to be selected.

"The survey results show home Voip use surging in both the local and long distance telephone markets," writes ChangeWave's Paul Carton in Red Herring magazine. "A total of 14% of respondents now report they use VoIP at home – double the amount in our September 2004 survey, while another 22% say they plan on using it at home within the next year."

Carton adds that "VoIP is no longer considered a supplementary home phone service – half of current Voip users now report they use it as their primary or only home telephone service. Another positive indicator was found among respondents who report they are likely to change their home long distance providers in the next six months." 

Carton reports that among this group, three-in-ten (30%) say they plan to switch to Stand Alone Voip – 9 points more than previously." 

And those who are using Voip seem to like it. 

"Regarding overall Voip satisfaction levels, four-in-five (80%) respondents who have used Voip in the past 12 months report they are satisfied with their service, 2 points more than in our previous survey," Carton writes. "In addition, only 17% of current Voip users say they are likely to change Voip providers within the next six months."

Vonage Growth Sparks Leap In Voip Subscriber Numbers 

A new survey by the TeleGeography research group says that Voip services had 2.7 million U.S. subscribers at the end of June, up from 440,000 a year earlier. TeleGeography says Vonage leads the pack with an estimated 750,000 subs, more than three times the number of a year ago.

Based on this momentum, TeleGeography predicts that revenue generated from consumer Voip services will rise from the current level of $220 million to $3 billion two years from now. They say a key reason for this will be cable companies bundling Voip services into their existing services. TeleGeography says cable companies will do this to stave off competition from traditional phone companies. 

 

On The Vonage Voip Forum

On a new Vonage Voip Forum thread called RFI-Identified!, Forum Member captdave says that he has identified the cause of the radio interference that had caused problems with his Vonage connection.

"I've identified the cause of my radio interference!," he writes. In unplugging my home's phone network from Qwest's network (by unplugging the test jack...see photo in link), I've created an antenna. I know this is the cause because if I plug it back in and pick up the phone, there's no interference!" Captdave even provides a photo, which is at: http://home.comcast.net/~captdave311/100_0794.jpg .

OK, well it is one thing to identify a problem, and another thing to fix it. Which is why captdave asks: "so, what can I do to cap this wire, or at least fix the issue at this point in the home's network?"

Wouldn't you just know that one of our most helpful Members would soon respond to captdave's post. That would be scerruti, who posted his reply only an hour after Dave started the thread with his question.

"There is probably an earth ground on the telco side of the NID (Network Interface Device)," scerruti writes." I would not recommend this, but you could open that side of the interface, disconnect the telco connection and leave your side connected to the grounding block.  

"This ground, scerruti explains, " is intended to prevent surges from entering the house from the street but it is probably also knocking out the interference." 

He says that one easy solution is to use a telephone line surge suppressor. "Any decent one will have an external ground that should be connected to earth ground," scerruti adds. One example is the APC PTEL2 (about $20). This would be the first thing I would try." 

As to what to do next, scerruti suggests looking at the RFI filters that k-comfilters.com sells. 

"In reality the first thing you should do is try to determine if the interference is being introduced from one particular part of your home wiring and see if there isn't an actual wiring problem," he writes. According to some of the reading I have been doing, poor wiring is one of the main causes of RFI. 

"For example, from your picture," says scerruti of the photo he supplied, " it appears that you have two different sets of wires coming into your side of the NID (one green/red, the other blue/white). Disconnect each one and see if the interference goes away. It also appears you have a third cable entering into the other side of the box. What is that doing? And the gray cable that appears to be entering the telco side of the box from the bottom right?"

I will watch this thread extra closely and report on solutions.

Not only do I watch threads closely, but I occasionally post myself where I think it will help. I did this in a new thread with a plea that really got my attention. The thread is called I lost my Linksys router, and it's the first post from new Vonage Forum Member acaranthus. Welcome, acaranthus!

"My Linksys router is fried and I already have a new one," Acaranthus writes. "I need to transfer my phone number to this new device anyone knows how to do it?"

I recognized the problem as a common one, and posted an answer right away: "You must call in to Customer Service for them to switch out the MAC addy, The number is: 1-866-243-4357."

Before we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. Check with us Friday  morning for the next edition of the Vonage Voip Forum Digest- including our popular In The Blogs feature!!




 
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