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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Goes Head to Head with Ma Bell

Vonage In Print News

Vonage Goes Head to Head with Ma Bell

June 21, 2005

By Jim Bray

Voice over IP is starting to make some headway in the marketplace, thanks to companies like Vonage.

Voice over IP telephones take the long distance out of long distance phoning by using the Internet instead of conventional phone lines, because in cyberspace where you are physically doesn’t matter, and this makes every call a local call regardless of who or where you’re calling..

Vonage, at least as of this writing, appears to be the 300 pound gorilla of Voip companies, though they’re also competing head to head with some Internet providers such as cable companies.

I’ve done a bit of a mini test of the Vonage service, though not nearly as much as I’d have liked, but it appears to work as advertised.

There are some hoops you have to jump through, though, and you have to get used to a funny dial tone and an overall sound quality that is different from that to which you’re probably used. It isn’t really an inferior sound quality, at least so far as our temporary hookup was concerned, just different.

Setup is quite easy if you only have one phone and it’s close to where your Internet service comes into your home or office. The system I tried comes with a phone adapter/network router you plug into your Internet modem and your computer on one side and your phone on the other.

Vonage includes straightforward setup instructions, though they take into account a network with more than one computer and not an installation with more than one phone, which seems like a silly oversight. What this meant in my installation is that I had to install the hardware down in our workshop, where our network is set up, and I only got access to one phone that was in that room.

I asked Vonage for help in setting up all my phones, but their PR person never responded until it was time for him to ask for the system back – and my question was never addressed.

But according to their website, if you want to use multiple phones you have to either purchase a multiple jack extension connector, and then connect it to the Vonage equipment – and it needs to interface with your existing phone lines in the home/office – or get a bunch of wireless phone jacks that use the home’s wiring.

In my installation this was impractical, since I didn’t want to mess with the hardwired installation for a temporary test, nor did I want to buy the necessary equipment only to have it rendered useless when I sent the Vonage equipment back.

Ah, the trials and tribulations of a reviewer!

Another possible solution is that, if you have a cordless phone with a base station and satellites, you can plug the base station into the Vonage unit. In my home this was impractical because the base station also acts as our answering machine and I didn’t like the idea of having to head down to our dungeon-like basement just to check for messages.

So I ended up using Vonage on one phone in the basement and my regular service in the rest of the house. This allowed for a nice “apples to apples” comparison, but it also meant I kept forgetting the “Vonage-shod phone’ was downstairs, through force of habit, and kept using my other four regular phones – and of course since I didn’t switch my phone number over to Vonage (which would be a darn nice feature that I’d definitely use if I were to switch to Vonage permanently), incoming calls always came to my regular system anyway.

The result was that I hardly ever used the Vonage system, which was a shame because it does offer a lot of features for the price and I was dying to give it a real workout.

Another potential way to get around the multiple phones problem is through Vonage’s Wi-Fi phones, which aren’t on the market yet but which are currently in beta testing in the U.S. and should be available there sometime before the end of 2005.

The Wi-Fi phone looks like a cell phone and connects to the Internet via wireless networks. When it’s available, it’ll be marketed as an extra handset option you can use with your existing Vonage service.

One of the Wi-Fi phone’s supposed advantages is that you’ll be able to use it at many of those Wi-Fi hotspots that are showing up increasingly in public places such as airports and hotels. It apparently won’t work in locations where you have to log on with a username and password, at least at first, so that may limit its usefulness initially. But it sounds like a handy way to take your phone from home to office and whatever points in between will handle it.

But to me, the greatest benefit of the $100 US Wi-Fi handset that, since it’s portable, it could make buying all those wireless phone jacks unnecessary. It should work like a regular cordless phone, and if that’s the case, it’ll be a wonderful, though relatively expensive, feature.

It could also reduce your cell phone expenses by cutting down on the number of times you have to use your old fashioned cell phone. It isn’t a cell phone, though, which means you still have to be in range of a wireless network to use it.

Anyway, the multiple phone caveat notwithstanding, Vonage offers a wonderful assortment of features with its service, and you can log onto their website to monitor your account and your phone usage.

Features include virtual phone numbers, which let you “pretend” to have phone numbers in area codes other than your own. This “telephone sleight of hand” is a nice idea if, for example, you have a lot of people who phone you from a particular area code, or a few people who phone you a lot. By using your “fudged” number, they can call you without having to pay long distance charges. This feature costs $7.99 Canadian per month, however.

But included in the basic price are such features as: Voicemail Plus, Caller ID with Name, Call Waiting, Call Forwarding and 3-Way Calling – though I couldn’t get the 3-way calling to work (it may have been the phone I was using rather than a problem with Vonage, however).

The best residential service package lists for $39.99 per month Canadian/$24.99 US, and includes unlimited local and long distance calling anywhere in the US or Canada. That’s a good deal if you do a long of long distance phoning. There are also cheaper deals, starting at $19.99/month Canadian ($14.99 US) for 500 minutes per month for calls in the US or Canada, so which plan is best for you depends on how verbose you tend to be.

And don’t forget the extra costs you may incur if you have multiple phones.

Business customer prices start at $55.99 Canadian/$39.99US for 1500 local/long distance (Canada and US) minutes and for $69.99 Canadian/$49.99 US per a month you get unlimited calling. Both business services also include a dedicated fax line.

As I mentioned earlier, the service seems to work as advertised, so despite my test being rather limited, I am intrigued enough to be now considering switching to Voip technology.

If my contact had answered my questions when I’d asked them, however, I’d be even more prone to thinking about it, at least so far as Vonage's service is concerned.

I hope that isn’t an indication of their commitment to customer service

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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