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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage VoIP Forum Digest - August 17, 2005


Vonage VoIP Forum Digest

August 17, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

In today's edition, we'll look at concerns some broadband providers that may be carrying your Vonage service have about these new E911 rules. We'll tell you how much Vonage spent on Internet ads last month. We'll point you to Vonage VoIP Forum threads about how to ensure your equipment doesn't get fried due to power surges after thunderstorms,  one Member's solution to some nagging router problems, and an interesting Local Number Portability issue one (probably more than one) Forum Member is facing and what Vonage support told him to do about it.



Vonage In The Headlines

Small Cable Companies Worried About Voip E911

Most cable television companies already offer broadband Internet access. Because they do so, that means their Internet access lines will be carrying Vonage service as well as Voip from other providers.

Many cable companies also offer, or are planning to offer Voip services that will compete with Vonage.

With the advent of required support for Voip E911 only three months away, cable companies are right in the middle of the technology being put into place to ensure that the Federal Communications Commission's guidelines for Voip E911 availability are met. 

Now, an article in cable television trade paper Multichannel News says that smaller cable companies may be feeling the pinch even more than the deep-pocketed cable broadband providers. "Small cable operators are expressing concern about the scope of emergency calling rules the FCC may put into place for the personal protection of consumers using Voip services," writes Multichannel News reporter Ted Hearn.

Vonage Ranks Second In Internet Ad Spending

Every month, research firm Nielsen/Net Ratings measures the Top Internet Advertisers. The firm ranks these advertisers on the basis of the estimated budget they spent on advertising in that month. The number is crunched by surveying what ads appear on which sites, and how many times they appear. Nielsen/Net Ratings then combines this information with the published rates of how much the sites where these ads have appeared charge to advertise on their sites. 

Well, the numbers are in for July, and Vonage placed second with an estimated Internet ad budget of $16,384,400. In case you are interested, the leading Internet advertiser in July was University of Phoenix owner Apollo Group with $17,384,400. Other technology companies (as opposed to online businesses that use technology) in the top ten were United Online (NetZero) fourth; and Dell, which finished sixth.

By the way, although you see Vonage ads all over the Web, I know that for many of you, your favorite Vonage ads are those television commercials. Why not go to the Vonage on TV page right here on this site. We have links to all of the streaming video ads including: "Fountain," "Rocket" (a favorite of mine and many of you as well), "Tree" and "Batter." Just click on the link for the clip you want to watch (and the media software you want to use to watch it with), and the clip will start playing right away.

On The Vonage Voip Forum

For many if not most of our North American readers, this is the height of thunderstorm season. Thunderstorms, of course, can bring power outages. And while no one - except maybe for our utility worker friends who want that overtime pay - likes power outages, we Vonage users especially don't like them.

In fact, such a recent experience led new Vonage Forum Member jmbergeal to start a thread named Is a UPS useful? Of course, jmbergeal is talking about Uninterruptible Power Supply devices, not the shipping company known by the same initials.

"I thought I would protect everything with a UPS," jmbergeal writes. "But a recent storm led to a power outage and even though when I came back home internet was up, I had to disconnect/reconnect the 2 Linksys routers to get service back (obviously cable went down w/power). Had they lost power, perhaps they would have reset and restored phone service w/o my help?"

And that was only for starters. Jmbergeal adds that two days ago, a nasty storm two days ago ruined one of his routers for good. Although Vonage said they are sending a Linksys RTP300, jmbergeal doesn't want a repeat. Hey, we can't blame ya.

Based on their own experiences, several Forum Members have offered their assistance.

"I love having my router and Voip adapter on a UPS," Vonage Forum Member sdstuckey writes. "Last hurricane season during the worst power times, my internet was up and I had phone service during 3-6 hour outages. I would imagine that in your scenario where internet connectivity was lost, a reboot would have helped." He adds that his router has a cron feature which basically runs a script to reconnect if need be.

In case you are wondering, the cron command is often used to schedule commands to be executed periodically. It uses a sub-program that always runs in the background and checks once a minute to see if any of the scheduled jobs need to be executed. If they need to be, cron does so.

Then, scerruti, who you may recognize as a Vonage Voip Forum Member of the Week, came with two posts- the second of which offered lots of specific advice.

He told jmbergeal that if Vonage had not been willing to replace his router "then it might have been covered by the UPS manufacturer. You should contact them anyway, if your router was killed then your UPS may no longer be much good at surge suppression. You should try to figure out how the router was fried and try to fix it." 

In addition to a call to the UPS manufacturer, scerruti suggested that jmbergeal "consider grounding your telephone wires (if that was the source of the surge.)" He added that "depending on your ISP you may want to look at moving up to an SB5100 series cable modem. They are generally preferred on this board and seem to have handled the Comcast speed upgrades better than the 4100s."  But then scerruti closed with another wise piece of advice: "obviously if everything is working then don't touch a thing."

You know, while many Vonage Forum threads start out with a Member describing a problem and other Members offering advice how to fix it, sometimes the reverse happens. I mean a Member starts a thread describing how they have fixed an issue, and then other Members post that the description helped them with the same issues they were facing.

That actually happened today on a thread that Vonage Forum Member rnclem named Finally solved my RT31P2 router problems ! What a relief!

"I finally resolved my RT31P2 router problems," rnclem claims. "For about a year now I have had this router and since the day I installed it, it has been a headache. Several times a day it would just disconnect and reconnect for no real reason. My Install had the RT31P2 right behind my Motorola SB5120 Surfboard Cable Modem and that was it. No big complicated setup here." 

The setup wasn't complicated, but it sounds like Murphy of Murphy's Law had rnclem in his mischievous sights.

"I work out of my home and the disconnects would disrupt my VPN connections to my corporate hosts and it could no longer be tolerated," he writes. "So I fixed it! I spent $29 on a Motorola BR700 router and use the PT31P2 for nothing more than an analog terminal adaptor. It works great for that! As long as the RT31P2 has to do nothing more than make the Vonage service work then it seems happy."

Sounds like that experience was what Vonage Forum Member lipps1948 needed to hear. "Thanks Clem, (I) believe you have just solved my problem," he writes. "I am using a  )Motorola SURFboard) SB4200 modem and the new VTech 8100-2 phone with built router instead of a Linksys, and keep getting same messages. Think its order time for a BR700 also."

I'd bet that many of you like to read mysteries. Having a mystery when it comes to Local Number Portability (LNP) to your Vonage account - now that's a mystery none of us want.

Apparently, though, Vonage Forum Member oceanpines has been dealing with this mystery, and decided to start a thread about it. He's named the thread, LNP Mystery - looks like i have the same # in two places.

"I have AT&T for local service and put in the transfer on 7/1," oceanpines writes of his request to have his AT&T local number ported over to Vonage. "But now when I call out on Vonage, it has my ported #. and when i call out on my ATT landline, it shows the same local #, However, when I call in, it routes to the landline. So my question is, has the # transferred, and all I have to do is disconnect the land line , or is something else going on ?"

Interestingly enough, oceanpines followed this post with another post in which he included a reply from customer service. By the way, I think that doing so is a good idea. It gives other Forum Members a taste of what they can expect if they contact Vonage with a similar question. Also, it is a courtesy to other Members who might be tempted to post a helpful reply- but now see the issue has been resolved.

Anyway, here's the post in which oceanpines pasted in the email he got back from Vonage:

"In response to your email, your number transfer is still in the process and not yet complete but your outbound caller ID will show your # since we have assigned this number to be the primary number on your Vonage account (even if the number transfer is in process)," Vonage wrote to oceanpines. "So please do not contact your other phone service provider (landline) and disconnect your service as we will not be able to proceed with the number transfer from a terminated account."

Before we close out today's Digest, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page: http://www.vonage-forum.com/syndication.html, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner. I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. Check with us Thursday  morning for the next edition of the Vonage VoIP Forum Digest!!




 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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