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IP PBX for small business
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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage VoIP Forum Digest - August 11, 2005

Vonage VoIP Forum Digest

August 11, 2005

By Daniel Connor

Welcome to today's edition of the Vonage Voip Forum Digest.

In today's edition,  we'll discuss a review in FORTUNE magazine of the new Vonage-compatible VTech IP 8100-2 Broadband Cordless Phone System. We'll highlight the news that the Vonage-configured Linksys PAP2 is available in the U.K. We'll look at two new Vonage VoIP Forum threads about screeches and echoes- and what to do about them.

Vonage In The Headlines

FORTUNE Magazine Reviews VTech IP 8100-2 Broadband Cordless Phone System

When a major business magazine such as FORTUNE reviews your product, that's a major note of recognition.

"The VTech and Vonage system is easier to set up than other Voip systems I’ve tried, and it won’t interfere with most home Wi-Fi networks," writes FORTUNE (I am not shouting, the magazine spells their name all-caps) magazine's Peter Lewis. "Best of all, the Vonage service is more advanced and versatile—and sometimes significantly cheaper—than the phone services we grew up with."

Reviewer Lewis then goes on to praise ease of setup. "The VTech and Vonage system is easier to set up than other Voip systems I’ve tried, and it won’t interfere with most home Wi-Fi networks," he writes. "Cordless Vonage-enabled phones can be distributed around the house, instead of having a single phone tethered to the broadband access point.

"Other perks," Lewis adds, "include voicemail that can be checked from a mobile phone or retrieved through any Internet-connected computer. Ring Lists and Call Hunt allow incoming calls to find you wherever you are around the globe, ringing your home phone, your mobile phone, or any other phone that you designate if you’re not around to answer your main number."

Several UK Retailers Are Now Carrying the Linksys PAP2

Vonage has begun offering Linksys' handset adaptor in the UK. 

British tech site The Register's Tony Smith points out that The PAP2 is available for around £20 from a number of retailers including Comet, Maplin and 

(In case you North American readers are wondering, £20 (20 English pounds) equals around $36 U.S., and $43.50 in Canada).

"To use the device," Smith writes, "buyers will need to sign up to Vonage's £10 a month consumer subscription package, or the £19 a month business tariff, which includes a fax line and bundles 500 minutes of local and national calls. Calls to other Vonage users are free. Calls to mobile phones are priced at 5-15p a minute, depending on whether you call at weekends, in the evening or during working days." 

Smith adds that "Vonage already offers a £30 Linksys phone adaptor-equipped router package through Staples, or you can by it online from Vonage for £24 - the router's free, but you pay a £17 "activation fee" and £7 to have the kit shipped to you."

By the way, did you know we have a Vonage UK Forum? Here's the link.

And speaking of our Forums...

On The Vonage Voip Forum

When you start a new thread, it is always useful to choose a thread title that describes your problem. That way, your fellow Vonage Forum Members will quickly be able to tell if this is something they might want to help you with.

In a new Vonage Voip Forum thread entitled Can't Close The Line, new Vonage Forum Member Hagioscope details the problem described in the thread title. 

"With a brand new Cisco adapter I can make a call, but when I hang up the line never closes. The next time I try to make a call I get the screeching sound of a line that has been left open," he writes. 

The screeching doesn't sound like beautiful music to Hagioscope- more like a pain in the neck. Or better put, the ear. Or another place..

"It's like I never hung up the phone," he adds. "Rebooting the adapter is the only way to close the line and get a dial tone again. I have changed the phone wire from adapter to phone and have tried it using other phones. The result is the same - talk once and reboot in order to make or receive another call."

Current Vonage Voip Forum Member of the Week VonageTPA has posted another of his very helpful replies.

"Are you using your home's existing wiring or plugging the phones straight into the phone adapter? Most of the time something like this is posted, someone's plugging the phone adapter into their home's wiring, and there's something amiss with the wiring that they're not aware of," he points out. "If multiple phones give you this problem when directly connected to the router, it's definitely a bad router and Vonage tech support will overnight you a new one."

On a new thread titled How much Echo is too much.....using the RAP 300, new Vonage Forum Member cmpfire  describes the echo problem he seems to be having with the Linksys RTP300 Phone Adapter.

"My problem is that on every call either incoming or out going the reciever hears a echo, cmpfire writes. "Sometimes it is really bad where they can hear every word they just said and sometimes it is just the last word or so. Sound from my end is perfect. I have tried everything i can thing of to resolve the issue. Changed phones (I am using Panasonic KX-TG5571 with 4 hand sets and 1 900mzh portable and one plain corded phone.)"

That hasn't produced the desired results. "All of them have the same echo on the reciever end," cmpfire writes. "I have plugged directly into line one and not used the home wiring and I have rebooted the modem."

Once again, VonageTPA earns his Member of the Week spurs by offering some helpful advice spread out over three reply posts.

"Are there any particular types of numbers which you get this echo with more so than others?," VonageTPA asks in his first reply. "For example, does it happen more often if you're calling businesses, cell phones, residential lines? With no internet activity from your computers, do you still experience the problems? The RTP300 has an echo canceller on it, and personally, I've yet to receive an echo on mine. If your internet connection is rather saturated (or your ISP's oversold the bandwidth, which is very common with cable providers), it might induce delays. Don't expect the ISP to be up front & honest about this part. I'd suggest trying PingPlotter (www.pingplotter) or doing a few good 'ol fashion traceroutes and see where the problem lies."

Then, cmpfire said the problem is on all calls. To VonageTPA, this sounded like the issue is ISP-related.

"I believe those Panasonic 5.8Ghz phones transmit the audio in digital form, if so that adds another delay to the audio in both directions, which would compound any echo problems you might have," VonageTPA writes. "I'm still suspecting a problem on your internet connection, most likely your ISP or their upstream provider. I'm well over the 1,000 minute mark and still haven't hit any echo issues yet with my RTP300."

Then, just a few hours after VonageTPA's helpful hint, cmpfire replied that he went to his local retailer and picked up a bunch of phones to try out. He said he had the best luck with the Motorola MD760.

And what can I say? VonageTPA made another follow-up post:

"Ah... I'm glad to hear it wasn't the RTP300, as so far I've had absolutely amazing sound quality from it," he writes. "The Uniden Tru8xxx series seems to be the forum favorite, and mine as well... Haven't tried them on the Vonage line yet, but will when I get back down to my other place."

Sounds like VonageTPA has been doing some serious summer vacationing, something we have been doing as well.

Before we end today's Digest edition, I'd like to remind you once again about some more options you have to receive the Vonage Voip Forum Digest every day. If you go to this page:, you will see a list of RSS Newsreaders from which with one or two clicks, you'll be able to get your Digest delivered directly to your Newsreader each morning. The Newsreaders we've linked to on that page include such reliable and trusted services as Bloglines, Feedster, My Yahoo!, Newsgator and Feedburner.

I am open to add others, just contact me with the info of the Newsreader.

That's what's hot about Vonage today. Check with us Friday morning for the next edition of the Vonage VoIP Forum Digest - including our popular "In The Blogs" feature!!

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