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Vonage Customer Reviews
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Vonage UK Review
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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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Vonage brings broadband telephone service to UK homes and small businesses with


Vonage Press Releases

Vonage signs up Staples to create new retail category in 136 UK stores 120+ dialling codes already available in the UK
Bundled pricing and simplified rates for UK customers


London, 20 May, 2005 – Vonage, the broadband telephone company, today announced its official UK roll-out. The company, which has been in a test phase in the UK since January this year, is now announcing its first national retail supplier and online advertising activity. Vonage’s telephone adapter will be initially available in 136 Staples stores across the UK, with further expansion and additional high-street retailers coming on board throughout 2005. The company is also embarking on an aggressive advertising campaign, which will target broadband users initially through online media.



Following huge success in the US, where more than 650,000 Vonage telephone lines are already in service, the company is challenging traditional telephone companies in the UK with an easy to use service that offers advanced functionality and excellent value for money. With 15,000 lines world-wide being added each week, Vonage is set to become the first mass market Voip (Voice over Internet Protocol) service in the UK.

No hassle, no PC – just a standard telephone

Vonage’s broadband telephone service is easily installed and works using a standard touch-tone telephone handset instead of a headset plugged into a PC. For £9.99 per month*, customers receive unlimited UK & Ireland local and national calls and Vonage-to-Vonage calls completely free of charge as well as simplified low mobile and international rates. In addition, consumers benefit from a number of advanced telephony features such as call waiting, 3-way calling, call forwarding, voicemail, etc., all of which can be managed online.

Customers can choose their number from more than 120 UK dialling codes, which they can keep for life, even if they decide to move location. There’s also the option of choosing an additional virtual number in Canada, the US or the UK, giving them a local presence in another location.

“Vonage brings a new way of calling to the market and challenges traditional telephony by offering innovative services at a cost effective price,” said Kerry Ritz, Managing Director of Vonage UK. “Vonage’s ease of use and fixed pricing combined with the ability to manage accounts online or choose your own area code puts the customer at the centre of the telephony experience. We are confident we will replicate our US success here in the UK and fully expect to be the nation’s number one provider of voice services over broadband to consumers and small businesses.”

Staples has been named Vonage’s retail launch partner in the UK with units going on sale in 136 outlets in June. In the coming months, Vonage will see its service made available to the mass market through an increasing portfolio of high-street, out-of-town and online retailers.

“The market potential for Vonage is very attractive,” continues Ritz. “There are currently 6.5m broadband subscribers in the UK, a number which is predicted to increase to 10m by the end of 2006. With voice calls over the internet being a real driver for broadband take up, Vonage becomes an enabling technology for broadband providers as well as a killer application for end users.”

*The small business package is £18.99 and includes a free fax line with 500 local and national minutes

The Vonage offering at a glance

Vonage UK offers two price plans – "Residential Unlimited" and "Small Business Unlimited". Vonage’s residential offering is £9.99 per month, which includes unlimited local and national calls within the UK and to the Republic of Ireland. At £18.99, the small business offering includes all the same benefits as the residential offering plus a free fax line with 500 local and national minutes. In addition to great cost savings, the main features and benefits of the Vonage service are:

  • Voicemail Plus
  • 999 / 112 emergency calling
  • Call Waiting and Call Return (1471)
  • Soft phone for Vonage on the move
  • Caller Display
  • Call Transfer
  • Call Diversion
  • Ring Lists
  • 3-Way Calling
  • Ring Back
  • International Call Barring
  • Withhold Caller Display

About Vonage® UK

Vonage is the broadband telephone company and is redefining communications by offering consumers and small businesses an affordable alternative to traditional telephone service. The fastest growing telephony company in North America with more than 650,000 lines in service, Vonage customers have made more than half a billion calls using the easy-to-use, feature-rich, flat rate phone service. Vonage UK is based in London, England. For more information about Vonage’s products and services, please visit www.vonage.co.uk. Vonage® is a trademark of Vonage Holdings Corp.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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