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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Reviews

Taking On The Telecom Giants


Vonage In Print News

September 11, 2003
By Martha McKay

In the end, bureaucracy pushed Scott Testa to try upstart Vonage's $40-a-month phone service.
"Dealing with Verizon was like dealing with the Pentagon," said Testa, a Pennsylvania software executive who spends summers at the New Jersey shore.
Frustrated by delays installing two new phone lines in his home, Testa called on Vonage, an Edison-based Internet phone company he had recently read about.

Anyone with a high-speed broadband Internet connection such as DSL or cable can buy phone service from Vonage.

And the company's pitch is pretty compelling.

For $40 a month (state and federal taxes boost it to $43.59 for New Jersey residents) you get unlimited local and long-distance calling plus a raft of features including voice mail, caller ID, and call waiting.

So far, consumers have taken notice.

Since launching 18 months ago, Vonage has signed up nearly 50,000 customers and is averaging more than 2,000 per week.

The company was founded in January 2001 by Jeffrey Citron, a fast-talking 33-year-old who grew up on Staten Island and gained notoriety as the brains behind another company, the former Internet-based stock trader Datek Online.

This year, Citron agreed to pay a $22.5 million fine to the Securities and Exchange Commission without admitting or denying allegations that he and others manipulated trades that resulted in millions in illegal profits.

"It's way behind me," the affable and enthusiastic Citron said in a recent interview at Vonage's Edison headquarters when asked about the troubles.

These days Citron is pouring his considerable energies into 80-hour weeks to make the privately funded Vonage grow.

And he's thinking big.

"I'm going to bring telecommunications back to New Jersey," he said, a reference to the large telecommunications companies in the state, such as AT&T and Lucent, which have shrunk in recent years.

Vonage isn't close to becoming an industry giant, but it's got the industry's attention.

"They have the buzz," agreed Vijay Bhagavath, a telecommunications analyst with Forrester Research.

"They're getting into an established market and disrupting the status quo."

Instead of using a traditional phone network, Vonage sends calls over the public Internet using a technology called Voice over Internet Protocol, or Voip for short.

With VoIP, speech is broken into tiny packets of data, shipped over the Internet, and reconstructed at the receiving end of the call.

Until recently, Voip technology was known for cheap rates and often garbled and scratchy voice quality. With the quality issues largely solved, the biggest problem has been figuring out how consumers could easily use the service.

Newark-based Net2Phone Inc., a veteran Voip provider, uses several methods, including giving subscribers an access number to dial before they dial a phone number.

Vonage uses a different approach.

The company provides an adapter box about the size of a videotape. Some users also need a computer router, which Vonage sells for $40. (A New Jersey resident would pay about $129 to get started, which includes a router, the first month of service, a $30 activation fee, taxes, and shipping.)

The customer's phone plugs into the Vonage adapter box, and there are several ways that multiple phones can be connected to use the service. In most cases, consumers can keep their phone numbers, or choose a phone number in an area code they wish. Subscribers must take a few steps on the Vonage subscriber Web site to set up 911 service.
Of course, there are some drawbacks.

Unlike traditional phone service, which doesn't require a power source in your home, Vonage relies on electricity. That means a blackout will knock out service unless you provide battery backup power. And if your DSL or cable connection goes down, so does your Vonage phone.

Vonage (whose name is derived from "Age of Voice Over the Net") is targeting consumers as well as small businesses, which make up about 16 percent of its subscriber base.
Vonage has also cut some deals with several smaller cable companies looking to break into the telephone voice business and some Internet service providers. Last March, Vonage announced a partnership with Earthlink, the ISP giant, which sells Vonage service under the brand Earthlink Unlimited Voice.

Citron says his biggest competitor is Verizon, which sells local and long-distance phone service.

"They have the customers," he said.

There are other Voip entrants, including VoicePulse Inc., based in North Brunswick, Voiceglo in Fort Lauderdale, Fla., and 8x8, Inc. in Santa Clara, Calif.

Verizon, which serves about 60 million phone lines, isn't terribly concerned about Vonage eating into its market share.

But the phone giant does have its eye on Voip technology and plans to introduce some similar services next year, said Verizon spokeswoman Bobbie Henson.

Bhagavath, the analyst, believes Vonage will face competition from several fronts, including cable companies that have begun to roll out telephone service. But Citron isn't fazed.

"The industry is marching to our timetable," he claims.
One of Vonage's biggest challenges, said Citron, is growing the company quickly.

Vonage must buy equipment and install it in various locations around the country and cut deals with local phone providers to transport Vonage traffic onto the local copper wire network so Vonage customers can call people with traditional phones.

Citron won't disclose finances except to say "we're in very good shape."

Last spring, they broke through a wall at their Edison headquarters and pushed into another office space, bringing them to 40,000 square feet.

They are hiring fast and it shows - a handful of their 170 employees are using makeshift tables as desks, and the company ships in catered lunches every day to keep the youthful staff fed and eager to work as hard as their CEO.
Another challenge may come in the form of rules governing phone service.

Minnesota state regulators recently said Vonage should be regulated like traditional phone service. Among a range of requirements, Vonage would have to print its phone bills (which the company doesn't do - subscribers pay online), file information with regulators about its pricing, and more.

Citron will fight the ruling and hopes for a hands-off approach from states. He wants the service to have a chance to mature and any oversight to come from the federal level, as opposed to a patchwork of rules from each state.

He also must spend money to market the service and convince potential customers that Vonage is an attractive alternative to Verizon.

Testa says he would recommend Vonage for a second phone line, but isn't willing to cut Verizon out totally.
Vonage "isn't as consistent as your typical dial tone," he said, "but it's convenient and it makes sense - it's 95 percent there."

Lee Selwyn, a telecommunications analyst who lives outside Boston, subscribed to Vonage and was able to get a 212 number that his daughter in New York now uses to call him for the cost of a local call.

Although Selwyn likes the service, he says it's not as reliable as traditional phone service because of its dependency on the broadband connection, which still "goes out with sufficient frequency."

But, he added, the technology has come a long way.
"A couple of years ago you couldn't hold a conversation over VoIP," he said.

These days 50,000 people are chatting away using Vonage.
And if Jeffrey Citron gets his way, millions more will follow.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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