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Vonage
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Vonage Canada
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage In Print News

An Alternative To The $*£=&%! Phone Company

April 7, 2003

By Frank Beacham

From day one I was skeptical of telephony over the Internet. It was not just the poor audio quality of those early calls, but I never felt comfortable that the Net's infrastructure was robust enough to support reliable telephone service.

Then, last summer at a trade show, I was lured into the booth of a small New Jersey-based IP telephony company called Vonage. I was offered a free phone call and took up the offer. To my surprise, the call sounded just fine -- no different from the best connection one normally gets on a standard telco landline.

I suspected it was some kind of trick, but a lady from Vonage offered to let me try out the service at no cost. At the time, I declined but kept it in the back of my mind, mainly because the service is priced so much less than that of the phone company. Then, slowly over time, I kept reading praise in the news media for Vonage's quality of service.

The moment of truth came several months ago when I finally got fed up with the poor quality of my Verizon DSL service and the outrageously high prices of landline services in New York City.

My DSL service, much too sluggish to begin with, kept turning itself off, demanding that I reset it. Verizon's tech support, after keeping me on endless holds several times, assured me this was "normal." If I wanted more reliable service, I was told, I should move up to more costly business-class DSL.

My second landline -- used mainly for outgoing calls -- was costing an arm and a leg. Not only was I paying for the line, a litany of "extras," and an amazing layer of federal, state and local taxes, I was also being charged 10.6 cents per call plus an average of nine cents a minute for dozens of regional calls. It was time for a change and I decided Vonage's moment had come.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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