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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

The Economics Of VoIP 911 Emergency Services


Vonage In Print News

The Economics Of Emergency Services

May 2, 2005

By Johna Till Johnson

My recent column on the necessity of universal 911 services definitely hit a hot button. Many thanks to those who wrote to share their views.

A few clarifications: First, I provided some inaccurate information regarding Vonage's 911 capabilities. Per Vonage's current Web site, users don't have to pay extra for 911: Even the $14.99 basic rate includes 911 capabilities, though in all cases users must activate their 911 features themselves (it's not built-in). My apologies for the error.

Second, it's clear from the responses that there's a lot of FUD around the issue of 911 and E911 services. Let's cut to the chase: The real issue, as I noted in the previous column, is that enabling Voip with E911 capabilities costs money - and nobody's willing to belly up to the bar to pay. Or more precisely, nobody's yet taken a hard look at how funding models for public services should evolve in a world where voice (not just VoIP) is virtually free.

One of the few organizations focused on the issue of 911-enabling Voip is the 23-year-old National Emergency Number Association (www.nena9-1-1.org), which has an active standards body seeking to address the technical challenges of next-generation VoIP. To its credit, Vonage is a charter member of NENA's Voip committee, as is AT&T. Other key Voip players, including AOL, have recently joined.

As former NENA president John Melcher testified to Congress a few weeks ago, 911 services have never been profitable. Simply maintaining the current infrastructure and services is expensive for the ILECs. Upgrading them to integrate with Voip services is even more expensive. And building a new emergency infrastructure that doesn't rely on the ILEC infrastructure, while a laudable goal, also is (you guessed it) expensive.

Moreover, the old methods of subsidizing 911 services no longer work because voice services (of whatever flavor) aren't the profit-making engines they were in decades past. When the original 911 system was created, AT&T footed the bill in exchange for increased profits - easy to engineer in a government-regulated monopoly world. When cellular providers were required to support 911 services, they did so in exchange for the opportunity to offer high-margin wireless voice.

That opportunity no longer exists. In a world in which voice is a commodity, there's no deep-pocketed sugar daddy who can foot the bill for emergency services in exchange for future higher profits or new markets. In a world where voice is free, people who sell nothing but voice services (whether Vonage or Verizon) face a future of razor-thin margins.

What to do? I can think of one solution: Create a pot, and ask anyone who wants to offer communications services - whether traditional or Voip - to contribute (and base the amount of contribution on the number of customers served). That includes cable companies, wireless providers, ILECs, CLECs and the Vonages of the world. Use that money to fund the architecture, design and operations of 911 Voip services.

Yes, that increases costs. But as I wrote in the previous column, 911's not negotiable.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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