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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage vs. Time Warner Cable SoCal

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

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VoIP: Plugging The Phone Into What?

Vonage In Print News

Plugging Into The Future

March 7, 2005

By Peter J. Howe

You're going to plug my phone into . . . what?

When it comes to marketing new Internet telephony services to consumers outside the first wave of bargain-hunting technophiles, figuring out a way to answer just how ''voice over Internet protocol" works is just one of a host of questions carriers are grappling with.

Besides offering unlimited calls around the United States for $25 a month or less, and dirt-cheap calls abroad, Internet phone service opens the gates to a host of cutting-edge services that few people even have at the office. One computer mailbox for voice mail and e-mail, software for making phone calls from a laptop, and ''find me" and ''follow me" services that ring home, work, and wireless phones from one number are just three of dozens of innovative -- but sometimes incomprehensible -- services Internet telephony enables.

As companies from AT&T Corp. to Zoom Technologies Inc. take up the challenge, their pitches generally fall into one of three camps: It's cheap. The features are cool. Or a mix of both.

As Philip L. Asmundson, US national managing partner with technology consultants Deloitte & Touche, puts it: ''Are they a cost play? Or are they going to be a features and functionality play?"

The current leader in US Internet phone companies, start-up Vonage Holdings Corp. of Edison, N.J., has garnered more than 500,000 customers. Almost exclusively, it hammers away at price savings. Catchy television ads with dumb men skiing off roofs, smashing windows, and crashing snowmobiles push the theme that ''People do stupid things, like pay too much for phone service," instead of buying unlimited calls for $25 a month.

By dubbing itself ''the broadband phone company," Vonage explains a key complexity of Internet phone service: It requires a high-speed, broadband Internet connection through a cable modem or digital subscriber line, which can add $30 to $50 to the cost of monthly phone service. Unless consumers know how to rewire their home circuits or will pay for a multi-handset cordless phone system, Internet telephony also limits them to using the one phone that's plugged into the modem.

When AT&T began to walk away from conventional residential long-distance service last summer, to focus on its CallVantage Internet phone service, executives said the legendary Ma Bell brand added complexity to the service launch that a Vonage would never face.

But ''when we go out to market, there's a higher benchmark of quality, because we are AT&T," said Katherine Bagin, vice president of marketing for CallVantage. ''You're introducing a service that has such a radically different profile" from what AT&T's 30 million-plus residential customers have known, Bagin said.

AT&T had more than 1,000 recruited consumers test its service for seven months before it began launching it. ''It paid for itself in gold" in catching and identifying glitches and stumbling blocks for consumers, Bagin said, and showed how ''you can't overwhelm consumers with all of the features."

In the rollout, AT&T held back some services, such as personal conference calling, nonlocal secondary phone numbers (so Mom in Florida can call you at home in Boston for local charges), and a feature that lets people record voice-mail messages to send to 20 recipients. It saved them for later, after the overall concept behind CallVantage had been established.

At the other extreme: Cable giant Comcast Corp. won't even use the phrase ''voice over Internet protocol" when it launches its Internet phone service in Boston and a handful of other big markets between now and next winter.

Strictly speaking, Comcast's $40-a-month unlimited phone service will transmit voice calls in the same digital-packet form as e-mail and Internet traffic -- but on its own network, not on the Internet at large. And it will offer what it touts as better-than-Bell-System reliability.

''We're actually trying to make sure that we never use 'VoIP' in any of our advertising and communication to customers, because we don't want to be confused with a product that may or may not work," said Comcast Cable's president, Stephen B. Burke.

''We're also not going to be competing solely on the basis of price, or even primarily on the basis of price."
Rather, Comcast is looking at video phone service and special features like cellphone-style ''ring tones" for home customers.

For now, in telecommunications' version of the ''Tastes great/less filling" rhetoric war, many industry observers doubt that stressing the rich set of features Internet phone service enables is the way to wow consumers.

''That's something that generally is not being explained well, and I don't think that will resonate as well as lower costs," said Rich Tehrani, chief organizer of the Internet Telephony trade show. ''Saving money is what everybody wants to do."

One stark version of that philosophy is Dialpad Communications Inc., a Milpitas, Calif., company that charges $12 a month for unlimited domestic calls through the equivalent of plain-black-phone service. Its chief executive, Craig Walker, accuses big companies like AT&T and Comcast of ''trying to justify a high price with a bunch of features that most consumers won't use.

''They're trying to take what is, in effect, a commodity product and package it in ways that make people pay more."

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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