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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage vs. Time Warner Cable SoCal

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Vonage UK Review

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

VoIP Deployment in Japan

Vonage In Print News

Syndeo Sees Voip Deployment in Japan as Good Sign for U.S.: Company Projects its Cable Clients Will Sign up 100,000 Phone Subscribers by Year-end

August 1, 2003

By Alan Breznick

If cable voice-over-Internet-Protocol (VoIP) service takes off in Japan, will it fly in the U.S. too? Syndeo Corp. executives certainly think so. In fact, they're pointing to the early cable Voip results in Japan as proof that the technology can be a big hit on the North American continent as well.

In mid-July, Syndeo announced that its flagship product, the Syion Call Management Server (CMS) and Media Gateway Controller, now supports 10,000 actual Voip subscribers on several Japanese cable systems. The initial estimates are that up to 20% of the cable subscribers who have been marketed are opting for the service.

The cable systems served by Syndeo's Japanese MSO customers have a total of 330,000 high-speed data and 2.4 million basic cable subscribers among them. Plans call for them to corral 20,000 IP telephony customers by the end of September and 100,000 customers by the end of the year.

"The solution is deployable and it works for a significant number of subscribers," said Jonathan Reid, director of business development for Syndeo. "We're over that hump... There's been nothing really different that's been a showstopper."

Rather than using a PacketCable IP telephony approach, Syndeo's Japanese customers have largely deployed a session initiation protocol (SIP) solution, the same technology favored by popular Voip player Vonage Holdings Corp. and other providers in the U.S.

Encouraged by these early operational results in Japan, Syndeo officials are aggressively promoting the cable industry's rollout of IP telephony service on this side of the Pacific. With financial backing from five of North America's biggest MSOs -- Comcast Corp., Time Warner Cable, Cox Communications, Rogers Communications and Shaw Communications -- Syndeo executives are trying to convince U.S. and Canadian cable operators to speed up their Voip deployments, whether it's with PacketCable Network Call Signaling (NCS) or SIP technology.

Syndeo, which is one of only three vendors with a PacketCable 1.0 qualified CMS solution, is now working with Comcast on the MSO's major field trial of a primary-line Voip service in Coatesville, Pa. In the trial, Comcast is testing PacketCable CMS products from Syndeo and rival Cedar Point Communications.

But even if Voip can work over cable lines, there's still an equally big question left to answer. That question is whether IP telephony can sell in North America.

Naturally, Syndeo executives say yes. Once again pointing to the early results in Japan, they argue that what sells over there can sell over here as well. "I think the lessons learned in Japan are directly applicable to the U.S.," Reid said.

But, as Reid freely concedes, there are plenty of differences between the U.S. and Japanese markets. For one thing, telephony offerings are much cheaper in Japan than in the U.S. Reid estimates that Japanese consumers pay two to three times less for their phone service than their American counterparts, at least partly because of greater competition.

"The Japanese market is extremely competitive," Reid said. "There's significant price pressure."

Just on the IP telephony front, for instance, Softbank Broadband, a DSL-enabled service, already has signed up more than 1 million subscribers in Japan. That's far more than any cable Voip service has garnered.

For another thing, the telephony regulatory requirements of the two nations differ greatly. To cite two examples, Japanese phone carriers don't have to meet the same federal regulatory mandates concerning emergency calls and electronic surveillance to offer primary-line service.

In a third major difference, Japanese Voip providers don't have the same concerns about ensuring quality-of-service (QoS) for voice on overprovisioned data networks. Reid explains that there's so much excess bandwidth in Japan that providers don't have to worry about data transmission delays and traffic bottlenecks, as they do in the U.S.

In yet another distinction, cable doesn't dominate the video and high-speed data markets in Japan the way it does in the U.S. and Canada. On the high-speed data front, for example, Japan now has 4 million DSL subscribers and is projected to close the year with 5 million. In contrast, cable operators now have just 1.6 million cable modem customers and are expected to end 2003 with 2.4 million.

"DSL has been a lot more successful [in Japan] than cable," said Reid, who's seen the same thing happen in Taiwan, Hong Kong and other Asian markets. "Again, it's that cheap and easy model."

Finally, even more than Americans do, the Japanese like their electronic gadgets. Reid said part of IP telephony's appeal to Japanese consumers is that it allows them to use video phones. "All of our clients in Japan have video phones for residential as well as business use," he said.

Thanks in part to these characteristics of the Japanese market, Voip services based on SIP technology have proven to be the most common there. While Syndeo's software also supports such protocols as PacketCable NCS and MGCP, Reid said, 12 of its 18 Japanese clients primarily rely on SIP because of its greater flexibility, cost efficiency and breadth of applications. "SIP is probably the most popular," he said.

In contrast, American cable operators have mostly shied away from SIP so far. Instead, they've preferred to go with NCS, a variant of MGCP defined in the PacketCable specification that adds QoS guarantees on the access network, particularly for primary-line service.

Despite all these differences between markets, Reid sees enough similarities between the two to believe that the Japanese business model can succeed in the U.S. "I think the lessons learned in Japan are directly applicable to the U.S.," he said.

One key lesson, he said, is that consumers will subscribe to a technically somewhat-less-than-ideal Voip service as long as the price is low enough. In Japan, cable operators are keeping the price down, bundling Voip with other services and sometimes even offering it as a free element of the package.

"The take-up has been very aggressive," Reid said. "Customers will take up voice services when they're cheap and they won't ask too many questions."

Another lesson is that cable operators don't necessarily need to put QoS guarantees in place to start offering Voip service. As with cell phones, Reid said, consumers are not terribly concerned with near-perfect quality, at least not right away. "You certainly don't need PacketCable to go in, deploy and get customers," he said.

In addition, Reid said, the Japanese experience proves that SIP-based IP telephony service, often dismissed as second-rate by critics, may actually be good enough for most consumers. As a result, he and other Syndeo executives think the U.S. market is already starting to shift towards SIP services. Indeed, at the NCTA National Show in June, two smaller MSOs, Advanced Cable Communications and Armstrong Cable, signed deals with Vonage to offer its SIP-based Voip service to cable modem subscribers.

"Now we're beginning to see some signs of SIP emerging among our clients in the U.S.," Reid said. "I think we will see a lot more movement toward SIP."

If so, will the rise of SIP mean the fall of PacketCable? In a zero-sum game, many industry experts have pitted the two against each other. But Reid doesn't agree.

"I think PacketCable will stand as is," he said. "I think they'll just introduce a SIP standard in the U.S."

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