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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Web Phone Provider Launches Canadian Blitz


Vonage In Print News

U.S. Web-Phone Provider Launches Canadian Blitz

November 23, 2004

By Tyler Hamilton

Vonage Holdings Corp., the largest U.S. provider of broadband phone service, has launched a national advertising campaign and retail distribution program to beef up its presence in the Canadian market.

The Edison, N.J.-based service provider announced a deal yesterday to have its voice over Internet protocol, or VoIP, start-up kit sold through 550 Radio Shack locations across Canada. It is also expected to announce distribution deals with Staples and others in the coming weeks.

"We've got a whole bunch that are coming," Jeffrey Citron, chairman and chief executive of Vonage, said in Toronto yesterday to officially open Vonage Canada's office, even though the company has been quietly offering service across Canada for more than eight months.

Citron said his management team in Canada has had enough time to "learn and study" the market and now plans to more aggressively promote the Vonage brand. He said there's room for Voip prices to fall as competition heats up in Canada.

Vonage has more than 300,000 subscribers in North America, but the company will not release numbers specifically for Canada. Industry watchers have said the company is far behind Primus Canada, which launched a distribution deal with Best Buy and Future Shop stores in June and has been actively marketing its TalkBroadband product.

"Vonage hasn't really done anything here," said Brian Sharwood, a telecom analyst with the SeaBoard Group in Toronto.

He estimated that Primus has about 25,000 Voip subscribers in Canada compared to fewer than 3,000 for Vonage, despite the company's success and brand recognition in the U.S.

Vonage Canada launched its first online ad campaign two weeks ago and released its first newspaper ads last week. Television and radio campaigns are expected in the first quarter of next year, the company said.

In Toronto, Vonage will have a Hummer and four Segway "human transporters" bearing the company's orange logo outside Union Station, and will use them at concerts and sporting events to distribute promotional vouchers.

"I think you want to get word out there for the Christmas season," said Sharwood, adding that Vonage probably wants to establish a stronger foothold in Canada before Rogers Cable, Bell and other incumbents launch their own Voip services sometime next year.



 
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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