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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage In The News
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Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Cheap Talk

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Cheap Talk

October 4, 2004

By Scott Woolley

Five years ago, running a telephone company was an immensely profitable proposition. Since then, those profits have inexorably declined, and now that decline has taken another gut-wrenching dip.

On Oct. 1, both AT&T (nyse: T - news - people ) and Vonage, two pioneers in selling phone service over the Internet, announced price cuts in their new service, proving that the nascent service isn't too young for a price war to break out.

AT&T cut the price of its voice-over-Internet Protocol service 14%, to $30 a month from $35. Vonage, a small, New Jersey-based company that has led the way in using Voip as a replacement for residential phone lines, immediately responded in kind. It cut the price of its main service plan by $5, to $25 a month.

AT&T has staked its future on VoIP, and the flaring price war makes it less likely the service will prove a profitable substitute for the company's vanishing long-distance revenue.

It's also bad news for the local Bells such as Verizon Communications (nyse: VZ - news - people ), SBC Communications (nyse: SBC - news - people ) and BellSouth (nyse: BLS - news - people ). According to the U.S. Federal Communications Commission, local phone service is the only major telecom service whose price has risen in this century. Vonage's and AT&T's main Voip offerings already include far more features than traditional phone service does, including unlimited free long-distance calling. The recent price cuts will make old-fashioned phone service look even more expensive.

Unlike the regulated monopolies of old, Voip service is inherently competitive--even hyper-competitive. A customer's Voip phone company (such as AT&T or Vonage) no longer needs to own the physical wire into their customers' homes. Instead, the calls hitch a free ride on customers' existing broadband Internet connections. The result: Instead of one phone company having a lock on a consumer, an unlimited number of Voip companies like Vonage and AT&T can compete for a customer's business.

The price cuts are just the beginning, predicts Martin Geddes, a telecom consultant who has written extensively on telecom's travails. In a world of unfettered competition, prices will ultimately move toward the real cost of carrying a phone call, says Geddes. On today's fiber-optic networks, that cost is essentially zero, he says. "So the correct price for the service of voice is zero."

AT&T has focused much of its efforts on adding clever features to its Voip in an effort to sell a product that offers more than a simple phone connection. It has developed a "do not disturb" function to block unwanted dinner-time callers, for instance, and fancy call-conferencing abilities.

"What attracts people initially is price, but it's the features that are the glue that keeps customers," says AT&T spokesman Tom Hopkins.

CallWave, a Santa Barbara, Calif., company specializing in VoIP, is so disdainful of the business of connecting phone calls that it avoids it all together. Instead, the company fashioned itself into a software design shop that works only on writing software for Voip service. One product lets customers route different calls to different places, so an annoying brother-in-law goes right to voice mail, while a boss's call rings on your home and cell phone.

So far, Callwave has been able to produce what few telecom companies have: new profits. For the fiscal year ended June 30, the five-year-old company reported a profit of $11.5 million, a sixfold increase, on revenue of $38.9 million, a 73% jump over fiscal 2003.

"No one has ever thought of phone service having separate parts," says Jessie Brumfiel, a company spokeswoman. "But now you can just be a software entrepreneur writing phone applications, and they can ride over anyone's transport."

Simply selling old-fashioned phone calls, it seems, is the one part of the phone business no one actually wants to be in.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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