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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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VoIP -The Big Small Business

Vonage In Print News

Voip -The Big Small Business Advantage?

October 1, 2004

By Staff

VoIP, or Voice over Internet Protocol, is quickly emerging as one of the dominant trends in telecommunications this year.

So what exactly is VoIP? Forget the technical jargon and think 'phone over the Internet' A pretty simple concept really. Voip transforms a high-speed Internet connection into a phone line, converting your analog voice into a digital signal that can be transmitted over the Internet.

While you can't use Voip with dial-up Internet service, it works with most types of access including DSL, DSL Lite and cable modem. As well, Voip offered through a company like Primus Canada also works with most wireless service providers including Bell Sympatico, Rogers Cable and Shaw to name a few.

So where do the savings come in? Long distance charges, that's where.

Because a small business owner can pick his area code without being restricted to geography, a virtual office can be created in a local call zone.

For example, let's say a marketing firm has employees in Toronto, Vancouver and Montreal. By choosing one area code, all calls on company lines between those three locations would be considered local - and exempt from long-distance calling charges. For a company that makes a lot of long-distance calls the savings can quickly up to hundreds, or even thousands of dollars a month.

"It's basically faster, cheaper service than what you would get from your phone company, " says Jon Arnold, Voip program leader with business consultants Frost & Sullivan.

Of course, there's more to Voip than being able to make a phone call over the Internet. It's about bringing voice and data together in a way to customize your company's information to gain efficiencies.

For example, voice-mail can be treated as e-mail using VoIP, meaning you can forward it on to a third party.

"The cool thing is," says Arnold, "is that you really don't have to be a big business to take advantage of VoIP."

But according to consultants IDC Canada, small businesses aren't adopting Voip as quickly as the buzz around this product might suggest.

According to a recent study by IDC, only 6% of businesses with 50-99 employees have adopted VoIP, or are in the process of rolling it out. Just 15% were considering it and looking at the different options available to them and 75% of respondents said they didn't want to implement Voip at this point. The remaining 4% said they didn't know what their opinion about the technology was.

So what's keeping small businesses from jumping on the Voip bandwagon?

Michael Hyjek, analyst for business customer segments at IDC says he's not surprised by the seemingly low pick up. "Small business owners are slow adopters to begin with," says Hyjek. "They're not going to buy it until they absolutely need it."

Arnold agrees. He says many small businesses take a 'if it ain't broke - why fix it' approach to managing their telecommunications. "The incumbents offer really good phone service."

One telecom consultant has a more suspect reason. "The technology's not all it's cracked up to be," says business analyst Eamon Hoey of Hoey Associates. "VoIP technology can be unreliable."

Not to mention, the pickings for a small business looking to migrate to Voip are slim, with Primus and Vonage the two main companies going after this market.

Primus has two different packages for small business to choose from. TalkBroadBand Pro is the most basic package available to small business owners. For $27.95 a month users get a number of features, including a phone number, basic directory listing and a choice of direct dialing or extension dialing (4-digit dialing within a service area). TalkBroadBand Enterprise for $29.95 a month will get a small business owner Web portal access as well.

Vonage's small business basic plan is listed at $55.99 on their website.

Until a regulatory framework for Voip has been established, Arnold says it's unlikely small business owners will see more choices available to them.

The Canadian Radio-television and Telecommunications Commission (CRTC) is currently debating that framework. It recently held hearings regarding a preliminary opinion earlier in the year that it thought it should regulate Voip for the big players, like Bell, Telus and Aliant, but not for the newer entrants.

While the incumbents argued strenuously for de-regulation, the smaller players are concerned that should that happen, their competitive jump-start will disappear.

Hoey thinks it unlikely the big telcos will get their way. "I think the CRTC is leaning towards the conservative advantage - those who want to see the telco's regulated."

If that happens, Arnold says more choice for the small business owner could be long time coming. "As it stands now, BCE, Telus and Aliant don't have much incentive to enter the market."

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