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dconnor Posted:
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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Wireless Goes Hollywood


Vonage In Print News

Fixed Wireless Goes Hollywood

September 15, 2004

By Jeff Goldman

This week, the fixed wireless Internet provider TowerStream announced plans to expand into the Los Angeles metropolitan area. The company is working to establish points of presence in and around downtown Los Angeles to offer service in a ten-mile radius, which it says will be available starting in early 2005.

TowerStream, which was founded four years ago, currently provides wireless access in Boston, Providence, New York, and Chicago.

Jeff Thompson, TowerStream's President and COO, says the company's aim is to establish a strong presence in the top ten cities in the United States as efficiently as possible.

"We're going into each one of these markets, and we're taking all the beachfront properties for our base stations so we can have the best wireless -- and soon to be WiMax -- network that's going to exist," Thompson says. In Los Angeles, those beachfront properties that TowerStream is targeting include the city's few taller buildings.

"They make installations much easier, because there aren't any buildings in the way," he says. "You can load up base stations with many more customers because there's lots of businesses within your view."

In the company's current New York deployment those kinds of advantages are offered by points of presence on skyscrapers like the Empire State Building and the MetLife Building. "We literally see tens of thousands of buildings, and hundreds of thousands if not millions of windows, and multiple millions of customers through those windows," he says.

TowerStream claims to offer a number of key advantages for businesses, including quick installation and competitive pricing -- but Thompson says one of the greatest advantages of his company's technology lies in the ability to prioritize mission-critical traffic. For example, in his own house, Thompson has a TowerStream wireless connection, with Vonage Voip phone service prioritized over other traffic.

"We prioritize the voice over IP traffic so that when one of my kids is downloading a video game or something, it doesn't crunch the voice traffic," he says. "So you always have reliable voice service."

The company was one of the first service provider to join the WiMax Forum over a year ago, and continues to stay heavily involved in the development of the technology. Once WiMax CPEs become affordable, he says, TowerStream will consider taking advantage of the economies of scale to move beyond business customers and approach the consumer market.

As a test of consumer interest, he says, TowerStream has been establishing hotspots in some of the cities where it currently offers service. "We've sprinkled a few hotspots around that have 5Mbps upstream and downstream in some key locations," Thompson says. "As people start to find out that we have a really good connection behind that hotspot, we're starting to see steady usage patterns on a few of our hotspots."

In the meantime, Thompson says he isn't too concerned about competition from citywide deployments like those being discussed for Philadelphia and Las Vegas. "When it's a utility-driven or a city-driven network, I don't know how you're going to be able to keep the quality up on that product," he says.

"And there's always people that want to have rock solid, reliable Internet connections."



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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