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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Voice Over Internet Protocol


Vonage In Print News

Long Way From The Rotary Phone; Voice Over Internet Protocol Is Hottest New Way To Talk

September 5, 2004

By Judy Newman

When Andy Feest wants to make a phone call from his home, he can dial it on his cellular phone. But he has to step outside. Coverage for his carrier, AT&T Wireless, isn't strong enough to reach through the door of his house near the Bergamont subdivision in Oregon.

Feest could use his Verizon landline phone, but a recent problem with the wiring creates a hum that makes it hard to hear phone conversations.

So, much of the time, he reverts to his third phone system, Vonage, the one that runs over his high-speed Internet line.

Not only is the quality at least as good as other types of telephone calling, but providers say the new technology has a lot more bells and whistles and it costs less, to boot.

"On average, I'm saving probably $70 a month, minimum," Feest said, thanks to savings on long distance.

Called Voice over Internet Protocol, or VoIP, the technology is rapidly gaining popularity. Available to businesses since the late 1990s, the industry is starting to roll out the technology to the mass market.

Charter Communications said last week it will offer voice service over broadband lines in the Madison area. Starting Thursday, residents of Sun Prairie, Oregon, McFarland and Cottage Grove will be able to sign up for a form of the service; the rest of the Madison area will be phased in over the next 15 months.

"This is very important technology to people," said Ben Baltes, Charter's director of marketing and sales. "You want to make sure it works right, so we're going the slow-and-steady route."

Charter's service is not a "true" Voice over Internet Protocol; it is "managed network" Voice over Internet, Baltes said. That means the call goes from your telephone line and down Charter's cable line to the Charter base station, then over the Internet from there. "We tie in with the traditional phone system so the person has 911 access and the number is available in the directory," he said.

AT&T provides Voice over Internet in Madison, and in fact, recently said it would stop pursuing new residential customers for its regular local and long-distance service in order to focus on Voice over Internet service.

Vonage, of Edison, N.J., announced in July that it had reached 200,000 residential and small business subscribers nationwide, doubling its customer base in less than six months.

The Yankee Group estimated in an August report that by the end of this year, Voice over Internet Protocol will have nearly 1 million subscribers, up from 131,000 in December 2003. That number will swell to 17.5 million households nationwide by the end of 2008, the Boston communications research group said.

It's a huge increase though still a relatively small percentage of the 181.4 million landlines and 157.0 million cellular lines nationwide in 2003, according to a Federal Communications Commission report.

Hottest new thing'

Voice over Internet is "the hottest new thing in telecommunications," said AT&T spokesman Mike Pruyn in Chicago.

Voice over Internet Protocol works by converting voice signals into digital packets, transmitting them over a data or telecommunications network that may include the Internet -- just as e-mail, photos and all sorts of other communications are sent -- and then reverting them back to audio on a phone.

But it's not for everyone -- at least, not yet. There are a few complications:

    * For one thing, you have to have a high-speed Internet connection, either through your cable modem or through DSL service. Only 19.3 percent of Wisconsin consumers have broadband at their homes, according to TNS Telecoms, a Jenkintown, Penn., market research firm, in a December 2003 report.

    * Emergency calls, at least for AT&T, go to a call center which contacts the proper 911 agency and passes along the information, instead of calls going directly to 911 centers.

    * If there's a power outage, your Voice-over-Internet service from some providers will not work. Charter said its service will not be affected by power outages.

    * It will not take the place of your cellular phone, if you have one. "I think people will still want to have a cell phone with them when they're driving in a car or not near either a high-speed connection or a power outlet," AT&T's Pruyn said.

    * Your broadband phone number won't be listed in any phone directory -- unless you use your existing landline number that's already listed. Some consumers would consider being unlisted a plus.

    * You won't be able to use a phone number with a 608 area code -- at least, not yet -- if you're a Vonage or Verizon Voip customer.


Long-distance savings

For Feest, 39, getting Voice-over-Internet service was a "no-brainer." He works with the technology, as a consulting engineer with Cisco Systems, helping clients design their own broadband telephony and video systems. Cisco manufactures the equipment, from phones and adapters to software for managing calls to switching devices used by service providers.

Vonage has helped Feest and his wife, Diane, hold down the cost of keeping in touch with their large, widely scattered families. It costs only 6 cents a minute for Diane Feest to talk to her brother in Japan or her sister, who used to live in Switzerland. And when she visited Birmingham, England, with a church group over the summer, she could call her three children back home for only about 4 cents a minute.

"If you're somebody (with relatives in) another country, it's phenomenal," Andy Feest said. Before Vonage, Feest spent about $100 a month on long-distance calls, he said. Since switching to Vonage about nine months ago, he pays a flat $30 monthly rate for unlimited calls in the U.S., Mexico and Canada.

Businesses see advantages

Businesses, too, can save money, said Pat Scheckel, who runs the Cisco business unit for Berbee Information Networks Corp. in Fitchburg. Berbee has been installing Voip for companies around the Midwest for five years, he said.

"Most businesses have some program around this now; it's much more mainstream than a year ago," especially for companies with more than one location, Scheckel said. "As their traditional (phone network) comes off lease, they are usually moving those to IP (Internet Protocol) telephony systems."

The same computer technology can be used at more than one location within a business, reducing capital expenses, Scheckel said, and with a single network handling both data and voice transmissions, operation costs are much lower than paying one charge for computer services and another for phone calls.

"The typical payback period is 12 to 16 months," he said, or less, if the company makes a lot of conference calls. Berbee itself is saving $3,500 a month by handling conference calls on VoIP. "So we no longer need to go to a telephone service provider and pay a per minute/per user charge."

About 30 percent of Madison-area businesses probably have some form of converged voice and data network, including the city of Madison, Scheckel said. Berbee has done installations for 25 Madison businesses so far this year, he said.

Companies such as SBC provide Voip only to businesses, so far, not to consumers. TDS, of Madison, is not offering the service yet, either. "It's a growing trend that we're watching but we're not seeing huge effects in our customer base at the current time," said DeAnne Boegli, communications manager. "But we operate mainly in rural markets."

Boegli cautioned that home security systems do not function on Voip service, she said, adding that Internet-calling may be new and fertile ground for hackers and computer viruses.

"That has been a fear on some people's part," AT&T's Pruyn said, but added that AT&T and other companies, as well as government regulators, have been working to avert privacy or hacking problems.

Ten years from now, virtually every business -- and most consumers -- will make voice calls over the Internet instead of phone lines, Scheckel predicted.

"If something costs less and has more functionality, why wouldn't you do it?" he said.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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