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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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The wolf is finally at Bell's front door

Vonage In Print News 
By Tyler Hamilton

June 9, 2003

Eyes must have rolled when Micheal Sabia, chief executive of BCE Inc., told shareholders last month that new wireless and Internet technologies pose a serious threat to Ma Bell's iron grip on local competition in Canada.

He went so far as to ask the federal telephone watchdog to take this into account before more regulatory steps are taken to balance the playing field for new competitors.

We've heard the "impending technological threat" argument before - back when former CEO Jean Monty was assembling his convergence empire, which is currently being dismantled, and certainly on the day when local competition was first introduced in Canada at the beginning of 1998.

Nearly six years later, however, Bell still has more than 99 per cent of residential local phone lines in Ontario locked up. And while competition for business customers has taken place to a limited degree, the collapse of the telecom sector - and the subsequent death of many new competitors - is leading to a re-monopolization in that market as well.

So it's no surprise that Sabia, when he attempts to paint Bell as a company under siege by new technologies, isn't taken so seriously. Bell has been crying wolf for so long that its cries are no longer being heard.

Fitting, then, that the wolf may finally be ready to make an appearance. I say this because of some of the cryptic comments recently from the mouths of Bell rivals. Here's a sampling:

Bill Linton, CEO of Call-Enterprises Inc., parent of Sprint Canada Inc., told the Star last month that his company is preparing new services that will wow consumers. "Over the next short period of time you're going to see us introduce or announce a couple of interesting additions to our local service that will make you say, boy, that's an innovative idea," said Linton, adding. "There are lots of things you can do to local to make it more interesting." He refused to elaborate, acting as if he'd said too much already.

Over at Rogers Communications Inc., clan leader Ted Rogers hinted at similar innovations in the local market. At the company's recent annual meeting, he told shareholders that Rogers Cable and Rogers Wireless are working together to offer "unique solutions to leverage these two technology platforms," of cable and wireless. Rogers made it clear he intends to enter the local telephone market, but says he will only do so if the regulatory environment is fairer and the business case makes sense.

AT&T Canada, which recently emerged from bankruptcy protection after a voluntary capital restructuring, has very little debt now and is intent on competing against Bell with what it calls "smart money" - that is, investment in new technologies that distinguish the company in the local market. The company, having lost the right to use the AT&T brand, will soon be changing its name to reflect its new approach.

AT&T Canada president John McLennan said recently he is placing his bets on "disruptive technologies" aimed at challenging Bell on its own turf.

To back it up, the tech-head former president of Bell plans to commit 60 per cent of the $140 million the company has allocated for capital expenditures this year.

All of this is more significant when we consider the recent announcement by Edison, N.J.-based Vonage Holding Corp. that it plans to enter the Canadian market before the end of this year, either with a Canadian partner or on its own.

Who is Vonage? Calling itself a "broadband phone company," what Vonage really offers is feature-rich local and long-distance telephone packages using voice over Internet protocol (VoIP) technology. In other words, if you're a business with a DSL line or a home with high-speed cable service, you can use that existing link and a regular telephone - just plug-and-use, no software to load, no computers to fiddle with - to make quality phones calls. In essence, you can cut Bell out of the action.

Vonage has more than 25,000 customers today and is adding an average of 1,000 each week. Its modest goal is to have a million local and long distance phone subscribers within three years. What's unique about the service is how it's packaged. For example, $39.99 (U.S.) gives you unlimited local and long-distance phone services to anywhere in the United States and Canada.

It might not sound like such a great deal, but consider that this price includes free call waiting, voicemail, call forwarding, caller ID, ID block and call transfer. In Canada, Bell would charge $25 alone for that bundle of service, not including basic local service of more than $20, long-distance charges, and any miscellaneous service charges we often get stuck with.

Even though recent studies suggest Canada has the lowest phone prices in the world, making it a difficult market to enter, Vonage believes it can still offer a profitable service that Ma Bell would hesitantly try to match.

Cyrus Driver, vice-president of wholesale sales for Vonage and a former employee of Nortel Networks Corp., says Canada might have cheap basic service but the costs quickly add up for consumers once they begin adding all the bells and whistles.

"We've done considerable market research," says Driver, adding that after currency conversion, the average Canadian pays about $60 for their phone bill. "Putting everything together, I think we're still very competitive."

There's also the fact that most Canadians generally dislike the local phone incumbent and many would be happy to pay a slight premium just to leave. "I think that's a universal feeling," says Driver.

Here are a couple of other neat features that Vonage offers: First, because all the voice traffic is carried as packets of data, the company can offer a voicemail service that's accessible via your phone or any Internet connection. If you're already online and want to check your messages, just enter your account number on the company's Web site, click on the message and you can hear it, save or delete. It's basically like e-mail, but with voice.

Second, for only $4.99 (U.S.), a customer can get a virtual "secondary" phone number. Let's say you're a business with its main office in New York and a smaller office in San Francisco. The secondary number lets the smaller office, or anybody else in San Francisco, call the New York office as if it were a local call. This offers significant advantages and cost savings for small businesses.

But be warned: While existing local phone services stay live during an electrical blackout, the Voip service needs external electricity to work, meaning if the lights go out, the phone goes out, too.

Merrill Lynch analysts, who tested the Vonage service for a few weeks, said in a recent report that the product "proved a viable alternative to a circuit-switched offering ... quality of service seems no different from a regular call." They added that the existence of a Voip product that actually works is "potentially a `killer application' " that could threaten existing local phone service.

A week before the Merrill Lynch report, analysts at Prudential Financial had similar praise after testing out the service for three months. They called it a "disruptive technology" that is ready for prime time. After their test, the analysts concluded, "VoIP has the potential to have a material impact on the business of the incumbent phone companies.

"While Vonage may not be significant in and of itself to materially impact the operations of the RBOCs (regional phone carriers), we do believe it represents a change in the way competitors may come at telephony services."

Which leads to the question, who will Vonage partner with in Canada? The company says it's in negotiations with about eight companies here, presumably Rogers, Call-Net, AT&T Canada, and even AOL Canada, whose new CEO Craig Wallace recently vowed he would introduce a high-speed service in 2003.

For example, Rogers could easily begin competing in the local telephone market by offering Voip through its high-speed cable infrastructure in partnership with Vonage. At the very least, Rogers could attempt to duplicate Vonage's success, similar to what many U.S. cable companies are already doing.

Likewise, Call-Net could offer local service by reselling high-speed DSL to residences and small businesses. Same holds for AOL Canada. Suddenly, Bell could find itself truly under siege with competing local services. I can imagine small businesses, student residences and a generation of Bell haters signing up to such services en masse. Once word spreads that the service is reliable enough for the average consumer - heck, at the very least more reliable than existing cellphone services - Voip will take on a life of its own.

Meanwhile, Driver says Vonage's technology will soon work with Wi-Fi wireless local-area networks, adding a whole new dimension to the product. Mobile phones that enter Wi-Fi hotspots could conceivably switch from cell-network mode to local mode, bypassing both the wireless networks and Bell.

Could this be what Ted Rogers means when he refers to "unique" services and collaboration between Rogers Cable and Rogers Wireless?

All of this potential, all of this impending reality, explains some recent events.

First, a blitz of regulatory applications by Call-Net, which wants the Canadian Radio-television and Telecommunications Commission to level the competitive playing field even further, could be an attempt to secure a few more regulatory breaks before technology itself turns the tides of competition. For example, Call-Net wants easier and cheaper access to Bell's DSL lines, which could be used to provide a Voip service as a weapon against Bell.

Rogers, which has some tricks up its own sleeve, also seems to be asking for regulatory breaks with full knowledge that such requests will fall on deaf ears once the company introduces a local service using VoIP. The technology does work. Ted Rogers, whether he admits it or not, is testing it behind the scenes and plans to do it. But the CRTC doesn't need to know that just yet.

In both cases, the squeaky wheel gets the grease even if the wheel itself is moving along just fine.

Bell knows what's coming, and has responded by getting its billing systems in order so it can bundle a variety of services, offer attractively priced packages, and hopefully keep customers from jumping ship. Rogers wants the CRTC to limit how Bell can bundle, and no doubt, Sabia is growing frustrated as his smaller rivals nip at his heels.

Considering all of this, should the CRTC be easy on Bell as it considers the pleas of Call-Net, Rogers, and others for more breaks?

Not a chance. Even if the wolf has arrived, the attack will be against a thick-skinned elephant. The regulator needs to give technologies such as Voip at least a couple of years to get a solid footing and sufficient momentum before Bell, using its de facto monopoly in local service, stomps on any competitive uprising.

Instead of urging the CRTC to exercise restraint, Bell should be thinking about what it needs to do from a technological perspective to defend its fortress. WorldCom, Sprint, and Telus have announced, and in some cases, have already begun to build their own Voip networks.

Which leads to the question, where's Bell?

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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