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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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Vonage after 20 minutes of waiting a Vonage customer service rep told me that there is

after 20 minutes of waiting a Vonage customer service rep told me that there is known downtime in my area preventing incoming phone calls. (I have a dial tone and can make calls, but incoming get a busy or a msg saying "number is disconnected." (glad my business doesn't use vonage!)

It is amazing that:

1) Vonage wouldn't simply post known downtime on its website so people wouldn't have to waste their time calling the India call bank and waiting on hold.

2) THe only way I got a Vonage phone number was by digging through google to find that someone had posted a secret Vonage support number in another forum. The Vonage "contact us" and "support" pages are completely useless for anyone who wants to report a downtime issue or actually get any useful information or make a communication with Vonage. There is no sign of any phone number or email or email submission form anywhere on the Vonage support web pages.

3) The web support pages simply send you around in a circle and mostly ask you to make sure that your account is active. A complete moron has designed these pages to be as unhelpful as they possibly could and to maximize the time wasted by Vonage customers. And in the end, to just also waste the time of the people in their call bank in Hyderabad.

4) a pathetic showing by Vonage. I"ll be looking for a new Voip service provider who understands basic customer service efficiency and communcation methods and doesn't hire complete morons to design their customer (dis)service web pages.

Read The Full Thread:

Known downtime in at least N. Virginia

• It took me all of two-clicks to find a support contact number on the Vonage web site.
• That page has no phone number. From that page I clicked on "Technical Support/
• After clicking about every link on that page I still found no phone number. Eventually
• How much more simpler could it be? On the page I referred you to, there is a BIG call
• I agree Darrell, the # is pretty obvious to me as well.
• Since you couldn't see the big call button here is the number. Call us toll
• Typically (at least when I had an outage in my area about 6 months ago), a notice

vonzmisst posted "after 20 minutes of waiting a Vonage customer service rep told me that there is" on 06/28/2008

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