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Aprulse Posted:
bonjour tout
l'humanité je
voudrais des aides
pour blanchir les
dents.
...

In The Forum:
Vonage
Topic:
couronne dentaire tarif
On May 29, 2017 at 11:37:20

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage after 20 minutes of waiting a Vonage customer service rep told me that there is



after 20 minutes of waiting a Vonage customer service rep told me that there is known downtime in my area preventing incoming phone calls. (I have a dial tone and can make calls, but incoming get a busy or a msg saying "number is disconnected." (glad my business doesn't use vonage!)

It is amazing that:

1) Vonage wouldn't simply post known downtime on its website so people wouldn't have to waste their time calling the India call bank and waiting on hold.

2) THe only way I got a Vonage phone number was by digging through google to find that someone had posted a secret Vonage support number in another forum. The Vonage "contact us" and "support" pages are completely useless for anyone who wants to report a downtime issue or actually get any useful information or make a communication with Vonage. There is no sign of any phone number or email or email submission form anywhere on the Vonage support web pages.

3) The web support pages simply send you around in a circle and mostly ask you to make sure that your account is active. A complete moron has designed these pages to be as unhelpful as they possibly could and to maximize the time wasted by Vonage customers. And in the end, to just also waste the time of the people in their call bank in Hyderabad.

4) a pathetic showing by Vonage. I"ll be looking for a new Voip service provider who understands basic customer service efficiency and communcation methods and doesn't hire complete morons to design their customer (dis)service web pages.



Read The Full Thread:

Known downtime in at least N. Virginia


It took me all of two-clicks to find a support contact number on the Vonage web site.
That page has no phone number. From that page I clicked on "Technical Support/
After clicking about every link on that page I still found no phone number. Eventually
How much more simpler could it be? On the page I referred you to, there is a BIG call
I agree Darrell, the # is pretty obvious to me as well.
Since you couldn't see the big call button here is the number. Call us toll
Typically (at least when I had an outage in my area about 6 months ago), a notice

vonzmisst posted "after 20 minutes of waiting a Vonage customer service rep told me that there is" on 06/28/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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