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In The Forum:
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
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On Mar 21, 2017 at 00:08:24

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In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
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In The Forum:
Fax - Tivo - Alarms
Topic:
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On Feb 15, 2017 at 21:16:51


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Vonage Yup. You have entered Vonage Hell. I once got through to an American-born, who



Yup. You have entered Vonage Hell. I once got through to an American-born, who laughed when I said, "Oh good!! Someone who speaks English!!". He said, "unfortunately, this company is ethnically challenged" and that he understood my frustration. Hope he didn't lose his job over that one! He wasn't able to help me, but turned me over to a co-worker who said that he could walk me through this in 3 minutes or less. Yippee!!! Only problem was that I had disconnected everything in frustration, and in preparation to send the router back, so I needed time to hook everything back up. I had been plugging and unplugging for so long that I needed time to figure out how to set things up again. He said he'd call back in 15 minutes. He never called.

Now I am waiting for the new router which was supposed to be here yesterday. I have requested one month's credit for all of my lost phone usage and frustration. No one has gotten back to me.

I don't hold a lot of hope for the new router. Next time there is any problem, I refuse to go through this nightmare again. That will be the end of Vonage for me.

Best wishes to you, but don't hold your breath!



Read The Full Thread:

No Dial Tone or Phone Lights


Hello All, I just received my vonage router this past Saturday. After hooking
Try hooking up your setup this way and see if it works. Modem>>>>wireless
Is your RT31P2 using the 12V power supply that came in the box?
Yes, I used the power adaptor that came in the box. I'm going to try to re-route the
If you haven't done this already, have Vonage confirm that the MAC address they
Here's the update. I decided to try the following hookup to see if I could get
I would got back to your original setup and power everything down and then begin
Thanks, Actually, right now I only have the Linksys Wireless Router with
Isn't the WRT54GP2A-AT only for AT&T Callvantage?
it sure is...

joolee posted "Yup. You have entered Vonage Hell. I once got through to an American-born, who" on 07/17/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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