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Vonage Your results for latency, packet loss and packet discards are all extremely high,
Your results for latency, packet loss and packet discards are all extremely high, thus the reason for your choppy calls...lowering your bandwidth settings will in no way correct your current issue. Suceess with VoIP is highly dependent upon the quality of your ISP connection and from the looks of your results, your connection is not good at all.
Are you using a cable connection or dsl connection and are there any routers involved? You may want to first look at your modem...if it's bad, simply replacing the modem could correct your problem. If it's not the modem, your internet service provider is at fault and they would have to correct the issue. Either way, I would consult with your isp and let them know of the latency, packet loss and packet discards you are currently experiencing.
Read The Full Thread: when people call me they complain of choppy voice
• I changed my speed to 30kbs on my account and that didnt help. Did a viop test and
• Agreed. Also, you haven't posted details of your network setup. As Darrell indicated,
• I am using a cable connection. Out of Cable modem, to my Vonage router, and out of
• Reset again all my equiptement and then ran the speed test.
Here are my results.
• I'm concerned about the loss of internet when you receive a call. Are you using
• Yea I am using 2.4 GHz phones. I can see that causing me to loose connection with
• There is no need to have DHCP enabled on both routers. If your linksys router is
• What device are you using and what happens when you run the test with no vonage device?
Darrell_G posted "Your results for latency, packet loss and packet discards are all extremely high," on 05/02/2008 |
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