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DWSupport Posted:
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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Vonage Canada
Topic:
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On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

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In The Forum:
Hard Wiring - Installation
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Vonage You're seeing one of the weaknesses of the Vonage service- it's utterly dependent



You're seeing one of the weaknesses of the Vonage service- it's utterly dependent on two service suppliers, Vonage and your ISP, who are not responsible to one another. To resolve your issue, you need to determine which one is dropping the ball. If possible, determine whether you are losing just phone service or both phone and internet. You might do this by running a program that periodically polls the internet for something- Email perhaps- and alerts you when it can't connect.

If the internet is dropping, then try to eliminate the Vonage adapter during periods when the phone isn't in use, and repeat the test. If you still get outages, then you can go back to your ISP and report a problem without bringing phone service into the picture.



Read The Full Thread:

Dropped Connection


For the last six months I have lost connection every few days Comcast is my internet
Thanks for info Vonage is the one of two phones I have Skpe to, it drops when I am
If I understand you, you want to test the Vonage adapter, but the internet service
No vonage no internet I reboote the phone modem every thing is ok

Steve48 posted "You're seeing one of the weaknesses of the Vonage service- it's utterly dependent" on 04/08/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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