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diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

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In The Forum:
Vonage
Topic:
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On Mar 27, 2017 at 06:58:10

Svetaged Posted:
А
вы
чт
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...

In The Forum:
Vonage
Topic:
Женск&
On Mar 27, 2017 at 04:50:57

Jeffreynox Posted:
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In The Forum:
Vonage
Topic:
Enigma — Шаб&#10
On Mar 25, 2017 at 13:28:44

Emilipheyi Posted:
...
In The Forum:
Hard Wiring - Installation
Topic:
Ladowarka rowerowa do telefonu atuty
On Mar 22, 2017 at 13:50:58

Jamesfound Posted:
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...

In The Forum:
Vonage
Topic:
PЕЇjДЌka zdarma ihne
On Mar 21, 2017 at 00:08:24

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage You're right, the section with return does pertain to service cancellations,



You're right, the section with return does pertain to service cancellations, however I did find this tidbit:

2.13 Ownership and Risk of Loss. You will own the Device and bear all risk of loss of, theft of, casualty to or damage to the Device, from the time it is shipped to you until the time (if any) when it is returned to us in accordance with this Agreement.

If you own something, is it someone else's responsibility for shipping it somewhere? Since, I couldn't find anything in the TOS stating that Vonage would under any circumstances issue a return label, ever, for anyone.

In fact, in the terms of service I just read, everywhere it even mentions shipping charges it's talking about the customer paying them, the only excepton being when the customer gets it refunded because he canceled withing the Money back guarantee period.

Hey I think it sucks too - I'm not happy with it either. Customers get crummy routers and they have to pay to get them sent back. The fact is this policy changed because it was being abused.



Read The Full Thread:

Vonage doesn''t pay return charges!?!


Greetings All, I'm a new Vonage customer whose been trying to setup vonage. My
Call customer service about the return shipping and ask to speak to a supervisor.
Are they asking you to pay for it upfront, but then they'll give you a credit once
No. I spoke with 2 customer service representatives and they both said that Vonage
Ummm, you mean principle. :-) I agree! This is the very thing I was speaking of in
I've hit this, too-I now have 2 broken routers that have now been replaced, and
Update: I did call Customer Service and spoke with a supervisor named Pranav.
pranav solanki is who originally solved a very annoying problem I had when I first
I personally don't agree with this either - You shouldn't get shipped a device,
ColdGin, Could you please point out which section in the Terms of Service

ColdGin posted "You're right, the section with return does pertain to service cancellations," on 11/13/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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