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Vonage You're getting the same amount of packetloss with and without the WRTP54G connected
You're getting the same amount of packetloss with and without the WRTP54G connected to your cable modem correct? If you haven't already, I would set up an appointment with a TW tech and have them check your connection. While he's there, run the Voip test from http://myvoipspeed.visualware.com/ so he can see the resulting packetloss you are experiencing. You may also want to remove your Vonage device before he shows up so he doesn't dismiss this as a Vonage issue. He may not even notice your WRTP54G as a Vonage device, but I'm certain that he will remove it anyway and check the connection directly from your cable modem to your PC.
Did you have a chance to check with any of your neighbors to see if their connections are experiencing the same type of packetloss?
Read The Full Thread: Delay Getting Dial Tone/Hearing Incoming Caller
• I've been having issues with my Vonage quality lately. Particularly, when I pick
• Packet loss, server to you, tells the story. It's awful.
First run the test
• I ran the test two more times with the router still connected. The first time, the
• As Steve pointed out to you, packetloss is whats causing the delay. It's very misleading
• Thank you for the information. I just called Time Warner to try to explain the issue.
• Ask to speak with someone in advanced tech support and explain to them the packetloss
• Thank you for the information. I'll try calling again to complain about my online
• All of your test results including the tracert are very good. It shows very little
• I ran the test again and had 0% packet loss. I ran it again and got the following:
Speed
• Also, in addition to my phone call to TWC, I emailed them as well. Here is their response:
I
Darrell_G posted "You're getting the same amount of packetloss with and without the WRTP54G connected" on 09/07/2007 |
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