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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage You'll have to be more specific than "how is this service". In my case, call quality




You'll have to be more specific than "how is this service". In my case, call quality ranges from "so good that you'd never know it isn't POTS" to maybe 85-90% the quality. (We have been spoiled by years of POTS service that is always 100% flawless.) There is background noise, courtesy of a defective Linksys adapter, but there is suppoedly a fix on the way. Occasionally I get a little choppiness, static or intermittent voice dropouts, but that is rare. Reliability-wise, it's only as good as (a) your local internet connection, (b) the network path between you and the Vonage gateway, and (c) your electrical utility's propensity for power outages. We lost power during 3 of the 4 hurricanes here in Florida last year, and the only thing that DID work was our POTS line, which of course is self-powered by the phone company and its generators. A power outage, cable outage, network routing problem, or a combination of those factors can potentially mean no phone service. But that's the price we pay for being early adopters, and for bragging rights over using this way-cool technology. If you have a cell phone as a backup, then the occasional outage may be less significant.


Problems are usually related to packet loss and/or latency on your internet connection (and in some cases, problematic cable modems). Symptoms include the aforementioned chops/static, and on rare occasions, voice dropouts. The majority of calls are fine, but it's not 100%.


In a word, horrible . In my experience, average wait time on hold for support exceeds 30 minutes, and average turn-around time on support email exceeds 2 weeks . Oh, and God forbid you call during peak hours, because you'll likely be rolled to an overseas call center to people who either couldn't care less if they help you, or are either incapable of, or not permitted to use, independent thought to solve problems.


No. Unlike the regular telcos who nickel-and-dime (or dollar) you to death, the Vonage service is comprehensive flat-rate, except for international calls. That's the one thing that keeps me a customer... the all-you-can-eat long distance and full-featured service for under $30/mo. That, and the hope Vonage is just experiencing some temporary pains from unprecedented growth. 6-12 months from now, if customer support is still this bad (and if I haven't gotten a router that doesn't have background noise yet), I may consider switching to AT&T. But for now, I'm willing to ride it out for a while.

 



Read The Full Thread:

Regular Service v''s Vonage: Which is better?


I joined this forum to get a little info on the service. My roommate and I are considering
Agree with rebus on this one. In my case the service is just as good as my cable modem
1). I live in Boston and Verizon call quality was awful. I have the "defective"
Thanks for input! Since we're currently using SBC I don't think the customer service
I would largely agree with all of the above. I particularly like the virtual
Does your router- or whatever device used at your border- have a QoS feature? Not
That's the truth! 5 1/2 feet of snow in 5 days was just too much for Comcast in my part

rebus posted "You'll have to be more specific than "how is this service". In my case, call quality" on 01/27/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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