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Vonage You just waited 20 mins? That's nothing dude. I've waitied on hold for 45 mins one
You just waited 20 mins? That's nothing dude. I've waitied on hold for 45 mins one time. My all time record for hang ups is 6 times in one night. I now have found out that I have to connect my tivo by ethernet cable after not having it work for the past 3 months.To add insult to injury, yesterday when I tried to log on to my computer, the Vonage router was blocking my internet signal. I had to reset my Vonage router. Then, my voicemail crapped out. No one could figure out how to fix it and one "support" person told me that I was lucky to have 3 different ways to check my voicemail. "Dude, 2 of those ways don't even work!" I told him. "But you still have 3 ways! That's convienience! It's just not working right now." Does that statement make sense to anyone else? Didn't think so. So after talking to a couple "Einsteins" at Vonage and calling their executive response team AGAIN (no call back by the way) I got one guy to listen to me after explaining it over and over for 10 mins. He had to switch my phone line to phone 2 to make it work again.
Working out the kinks doesn't even begin to describe what Vonage has to do with this company. My brother was going to sign up and I told him to not bother, it wasn't worth it. He's going w/another service and is going to let me know if it works out for him. I'll jump ship in a heartbeat rather than put up w/this garbage all the time.
Read The Full Thread: How do I connect my TiVo for the initial call???
• I just bought a TiVo and was trying to make the initial call using a vonage telephone
• Try this, plug a 2-line DSL Filter from Radio Shack into the modem port of your TIVO
• Unfortunately that did not help either. Maybe b/c I have cable and not DSL? The
• I wanted to provide another update that could help inthe resolution..
I have
• I have a cable modem also. If the DSL Filters did not work than you are probily going
• I realize this is a bit off topic, but wouldn't it be nice if the TIVO people realized
• You can connect via ethernet connection, but you have to make these initial phone
• Honestly, if you have a stand alone TIVO, I feel that the best route for you to take
• For all of us non-cyber geeks. What exactly is a POTS?? Is there a thread that will
• P lain O ld T elephone S ervice
VoIP Acronyms are found here.
:)
BlahFrickinBlah posted "You just waited 20 mins? That's nothing dude. I've waitied on hold for 45 mins one" on 05/17/2005 |
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