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Vonage You can get as many lines as you want to pay for, and you have the bandwidth on your
You can get as many lines as you want to pay for, and you have the bandwidth on your Internet connection to support. They don't have to be on the same adapter. In fact, you could have each of your existing lines on it's own adapter with the second line on each adapter unused (although I don't know why you'd want to do that).
A third line does indeed require an additional adapter. I don't know of any Vonage adapters that provide more than two analog lines.
Sounds like your existing "adapter" is actually an adapter-router combo. Not sure what your newly-purchased unit is - an adapter-only or another combo.
There are a number of ways to connect things, but basically you will get a third Vonage line. It will appear on one of the analog ports on your new adapter. You'll connect it to line 3 of your phone system just like the others are connected to lines 1&2 of the phone system.
From your Vonage login on the web site, set up call-forward-busy on line 1 to go to line3. You'll probably just want call-forward-no-answer to go to voicemail.
Instruct your staff to answer lines 1&3 "hello, company A" and line 2 as "hello, company B" as always.
As for physically connecting the adapters, you can cascade the second one by connecting it's wan port to a lan port on the existing one. Then you need to make sure you don't have IP address conflicts. Any QoS provided by your existing unit probably won't apply to the new unit's lines.
The ideal configuration in my opinion would be to get a new router with good QoS capabilities (or a non-QoS router and separate HBB1 or DI-102 A0S/traffic shaping unit). Then use both of your adapters (cobos?) as adapter-only units - connect each of their wan ports to it's own lan port on the new router. Don't connect anything to lan ports on the Vonage units.
If you need more Internet (lan) ports for computer than the new router has, get a simple ethernet switch and plug one of it's ports into a lan port on the new router. The plug the computers into the switch's ports.
Mark
Read The Full Thread: Four-Line Phone System?
• This seems simple enough.
I use Vonage with my small business. Currently,
• Somebody please help me. I've called the Customer Support number a few times today
• You will need to have 4 physical lines on the same account to be able to do this (that
• PBX would also require 4 incoming lines/DID trunks.
What do you mean by:
"when
• Let me try and explain my situation better.
I currently use Vonage for my small
mjstraw posted "You can get as many lines as you want to pay for, and you have the bandwidth on your" on 08/10/2007 |
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