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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage Yesterday I called tech support. I was very nice, but they could tell I was MAD.



Yesterday I called tech support. I was very nice, but they could tell I was MAD. I told the tech that I wanted to have my old number back. I went through the whole long story for the zillionth time. She was very apologetic and it was going well until I remarked that she was the first person who hadn't transfered me to tech support, and was actually trying to help. SHe told me that no-one ever speaks to actual technicians, they only recieve emails. SO I asked her, then who had I spoken to all those times. She said that yes those were techs I had spoken to, but that one simply does not call tech support and ask to speak to a technician, and she didnt know how I was able to speak to all those techs. I told her that I called the number that I was calling now and asked to speak to a tech, thats how I got to talk to them. SHe told me that that should never have happened and I lost it. I told her transfer me to a techncian right away and if she didnt, I'd cal; back and the next rep would, and at that point I would make sure that I spoke to every single supervisor. She put me on hold, came back apologised, she's new blah blah, I could hear the supervisor coaching her in the background. She then asked me what she could do to help me before transfering me to a technician. I said I wanted my old number back, they messed up I want my number back. She said "i can do that" SO I asked her (my exact words) If you can change the number back, then why couldn't the moron I spoke to at 3am do it? After all, it's the same support number I've been calling since last week ( when that nice kind person posted it here) More apologies, but the order went in and I asked her how long it would take. I told her I didnt want to have to call all the doctors and give them a number if it would only be active for a few more hours. She came back on the lineand said that her supervisor guaranteed it would be changed within 4 hours. Then her supervisor came on the line and wanted to know how I dierct dialled into the system. I told her I got the number off a friendly helpful message board. She asked ME for the number because she said, they get so many transfered calls from india and those customers are pissed because they want to direct dial Jersey and not get India, and she didnt know what number to give them, because they at tech support did not know what the direct dial number to their facility was. She said even if they had known, she wasn't supposed to give it out, but she was as frustrated as the customers with the whole outsourcing thing. She was very happy that now she could (unofficially) give customers the direct dial number so they wouldnt have to speak to india first.


SO that's one problem solved, I got my old number back. My phone still keeps ringing busy ever so ofter though. But I didnt want to burden those poor techs with too many problems in one call :eek: :eek:


I'll work on that tomorrow.



Read The Full Thread:

Problems with incoming calls linksys PAP2


1. Your location New York 2. Your ISP name and type (cable, DSL, wireless etc):
Good Lord. Unfortunately, it's unlikely that you'll get much response here in
I am having the same problem of fast busy signal. I have tried calling tech support
There's NO legitimate problem which would require you to get a new phone number,
Why does a new proxy mean a new number?
I have no idea. THat's what the tech guy told me, I had to do. I asked several times
Why does a new proxy mean a new number? If your problem is not corrected I
Hi Vericute1 : is your problem resolved now ?
AN update I called the number listed on the board for the ( is it Jersery)
I called vonage customer care and was on phone with them for 1 and half hour. The

verycute1 posted "Yesterday I called tech support. I was very nice, but they could tell I was MAD." on 05/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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