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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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Vonage Yes correct about the call waiting. One of the reasons why it sounds like some sort



Yes correct about the call waiting. One of the reasons why it sounds like some sort of call intercept piece of hardware connected to the phone / Vonage telephone adapter or even PC software used for call screening/ caller ID display.

In a call scenario with one of the above stated, when phone line is not engaged, this thing can intercept like an answering machine or fax machine could and does it based upon callers phone number. But when a line is engaged, an answering machine or fax machine cannot pick up and possibly something of this nature could not either.

Another fact is the Vonage user hears the message if picked up on the first quick ring. Again we go back to an answering machine which resides at customer premise. When call is answered by an answering machine, you could pick up a phone and hear the message. When a call terminates to a far end component such as a Voicemail system, the called party would not hear the message.

So a good test is still what I said before. Do a test with Simul-Ring. On the first test try to answer the Simul-Ring number without touching anything else. Then on the second test, unplug the RJ-11 phone plug from the back of the Vonage telephone adapter and do the same test again by answering the Simul-Ring number.

If on test 1, call is still intercepted by the message, it is an issue between AT&T wireless and Vonage's inbound partner carrier. This means it needs to be escalated within AT&T wireless and Vonage.

If on test 2, there is no issue answering the Simul-Ring number, this points to something connected to the Vonage telephone adapter that is identifying the callers phone number and playing that message. Check the phone's features, check if home wiring is in use to see if a PC's analog modem is connected and call screening software is running.



Read The Full Thread:

Blocked calls from cel phone


A few months ago, my home Vonage line started blocking calls from my girlfriends
What you described is pretty odd. So it might be best to check out the basics first.
How about ACR? If that is turned on, and her Caller ID is being blocked either intentionally
If ACR was turned on, his Vonage line would not ring as the Proxy does not send the
Good info. I've not really done much with the ACR so I didn't think that process
Thanks for the helpful suggestions. Checked all the connections as recommended.

VonTechMgr posted "Yes correct about the call waiting. One of the reasons why it sounds like some sort" on 01/17/2009

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