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adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
I've only just
signed up for
Vonage service a
couple of days ago
and set up the kit
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40

harshal45 Posted:
Hello, I have a
105Mbps Comcast
connection. When I
make a wired
connection to
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 17, 2014 at 10:46:09

johnnyc14 Posted:
The issue you are
having is related
to your Direct TV
set-top box. From
time to time,
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 10, 2014 at 10:30:44

TimothyM Posted:
It is strange
issue and hear it
first time. :eek:
This may be
the problem of
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 03, 2014 at 01:30:33

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11


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Vonage Yes correct about the call waiting. One of the reasons why it sounds like some sort



Yes correct about the call waiting. One of the reasons why it sounds like some sort of call intercept piece of hardware connected to the phone / Vonage telephone adapter or even PC software used for call screening/ caller ID display.

In a call scenario with one of the above stated, when phone line is not engaged, this thing can intercept like an answering machine or fax machine could and does it based upon callers phone number. But when a line is engaged, an answering machine or fax machine cannot pick up and possibly something of this nature could not either.

Another fact is the Vonage user hears the message if picked up on the first quick ring. Again we go back to an answering machine which resides at customer premise. When call is answered by an answering machine, you could pick up a phone and hear the message. When a call terminates to a far end component such as a Voicemail system, the called party would not hear the message.

So a good test is still what I said before. Do a test with Simul-Ring. On the first test try to answer the Simul-Ring number without touching anything else. Then on the second test, unplug the RJ-11 phone plug from the back of the Vonage telephone adapter and do the same test again by answering the Simul-Ring number.

If on test 1, call is still intercepted by the message, it is an issue between AT&T wireless and Vonage's inbound partner carrier. This means it needs to be escalated within AT&T wireless and Vonage.

If on test 2, there is no issue answering the Simul-Ring number, this points to something connected to the Vonage telephone adapter that is identifying the callers phone number and playing that message. Check the phone's features, check if home wiring is in use to see if a PC's analog modem is connected and call screening software is running.



Read The Full Thread:

Blocked calls from cel phone


A few months ago, my home Vonage line started blocking calls from my girlfriends
What you described is pretty odd. So it might be best to check out the basics first.
How about ACR? If that is turned on, and her Caller ID is being blocked either intentionally
If ACR was turned on, his Vonage line would not ring as the Proxy does not send the
Good info. I've not really done much with the ACR so I didn't think that process
Thanks for the helpful suggestions. Checked all the connections as recommended.

VonTechMgr posted "Yes correct about the call waiting. One of the reasons why it sounds like some sort" on 01/17/2009

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