 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage Yes correct about the call waiting. One of the reasons why it sounds like some sort
Yes correct about the call waiting. One of the reasons why it sounds like some sort of call intercept piece of hardware connected to the phone / Vonage telephone adapter or even PC software used for call screening/ caller ID display.
In a call scenario with one of the above stated, when phone line is not engaged, this thing can intercept like an answering machine or fax machine could and does it based upon callers phone number. But when a line is engaged, an answering machine or fax machine cannot pick up and possibly something of this nature could not either.
Another fact is the Vonage user hears the message if picked up on the first quick ring. Again we go back to an answering machine which resides at customer premise. When call is answered by an answering machine, you could pick up a phone and hear the message. When a call terminates to a far end component such as a Voicemail system, the called party would not hear the message.
So a good test is still what I said before. Do a test with Simul-Ring. On the first test try to answer the Simul-Ring number without touching anything else. Then on the second test, unplug the RJ-11 phone plug from the back of the Vonage telephone adapter and do the same test again by answering the Simul-Ring number.
If on test 1, call is still intercepted by the message, it is an issue between AT&T wireless and Vonage's inbound partner carrier. This means it needs to be escalated within AT&T wireless and Vonage.
If on test 2, there is no issue answering the Simul-Ring number, this points to something connected to the Vonage telephone adapter that is identifying the callers phone number and playing that message. Check the phone's features, check if home wiring is in use to see if a PC's analog modem is connected and call screening software is running.
Read The Full Thread: Blocked calls from cel phone
• A few months ago, my home Vonage line started blocking calls from my girlfriends
• What you described is pretty odd. So it might be best to check out the basics first.
• How about ACR? If that is turned on, and her Caller ID is being blocked either intentionally
• If ACR was turned on, his Vonage line would not ring as the Proxy does not send the
• Good info. I've not really done much with the ACR so I didn't think that process
• Thanks for the helpful suggestions. Checked all the connections as recommended.
VonTechMgr posted "Yes correct about the call waiting. One of the reasons why it sounds like some sort" on 01/17/2009 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
|
 Members
 New woodhztj
 New Today 29
 Yesterday 36
 Total 71263
 Who Is On Site
 Visitors 203
 Members 1
 Total 204
Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums | | | |
| Vonage Stock Price |
|
Value: 2.78
Change:  -0.01
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.37 Seconds and 168 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
