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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage Yes, I agree that you can have cabling problem that can effect only out-going data



Yes, I agree that you can have cabling problem that can effect only out-going data traffic. But your cable modem can't tell if the packets you're sending and receiving contain latest photos of Pam Anderson or digitized snippets of your conversation with mom. Since web-surfing is all about download speed, Voip may be the only thing you do where you really need decent upload speed. You could surf the Internet all year and never realize you have a poor connection that only effects your upload traffic.

Consider that every Voip conversation uses both uploaded and downloaded traffic. When you talk, your voice is converted into IP packets and uploaded to Vonage's network. When your mom tells you to quit looking at pictures of Pam Anderson, her digitized voice packets are downloaded to your Voip box. If you had a poor cable connection that effected only uploaded traffic, for example, she'd have a hard time hearing you while her voice comes across fine using your connection's bigger download band-width. (Figures, eh?)

The problem I was experiencing (and was described by others earlier in this topic) was that when I placed an out-going Voip phone call, the audio quality, in both directions, was very poor. When I received an in-coming phone call, the audio quality, in both directions, was much better.

So what's the difference between in-coming and out-going phone calls? The way the call is initiated. For in-coming calls, the IP connection between Vonage's switching center and our Voip boxes is initiated by Vonage's network. IP connections in out-going phone calls are initiated by our Voip boxes.

Simple logic says that a general Internet connection problem would effect Voip traffic regardless of how the call was placed.

While the cable modems in our homes don't have the smarts to prioritize different types of IP packets, the cable company's router's and switches can. But if Shaw was secretly sabotaging Voip traffic for those customers who haven't signed up for their Voip QoS, would it make sense that they'd significantly mess with both uploaded and downloaded Voip packets only in out-going phone calls and not touch Voip packets on in-coming calls? I don't think so.

The simple fact is that there's been a network change, either in Vonage's network or in Shaw's, that has adversely effected the success with which our Voip boxes have been able to establish a solid connection with Vonage's switching network. For some reason, I think we're experiencing a lot of dropped packets in connections we initiate.

As far as the difference between D-Link and Linksys routers, it's not really worth debating. I think Linksys used to be mostly crap. I think that's really changed since Cisco bought Linksys. I've never had a problem with any D-Link equipment I've worked with. For that matter, it's been a long time since I've had any problems with Linksys equipment either. I think both companies make the same quality of equipment in the same price ranges. There's certainly a lot of other cheaper equipment out there. The problem is that both D-Link and Linksys make so many different models of routers that all perform a little differently from each other. With all these different models and the different applications in which they may be put to use, it's very difficult to compare apples-to-apples. We each have a router that's working well for us, but each may have sibling models that work like crap in our respective environments.

My Linksys PAP2 Voip box worked fine for more than 4 months while plugged into my D-Link router. Then, without any changes to the router, my Voip quality took a nose dive. All my other IP traffic is still working fine. The fact that a lot of other Vonage customers suffered the same quality dive at the same time is a clear indication that the problem isn't with my router. (If it is, Shaw has a serious routing issue! :-D )

The problem may not be caused by my router, but I'm wondering if, in the absence of a system-wide resolution from Vonage, I can solve my problem by "helping" my PAP2 initiate its connection with Vonage's switching network. Unfortunately, I can't get a clear description of exactly how the PAP2 handles Voip traffic. I think that adding the PAP2 to my router's DMZ is probably the one change I've made that's improved my out-going call quality over the past couple of days. I'm still searching for a detailed technical description of how the connection works.



Read The Full Thread:

Help with Vonage / Shaw Issues


I am experiencing outgoing call quality issues. Funny thing is inbound calls
No one has any suggestions for me at all?
similar problems, similar results, One thing worth mentioning is latency between
You're getting a lot of packet discards, but still it seems like the numbers don't
I'm having problems recently with my vonage service over shaw. Up until last week
I smell a $10 rat.... Shaw wants us to pay $10 a month to turn on a "QoS" (Quality
Exactly the same for me, as well. My Vonage was running stable and sounded crystal
Looks like I'm not the only one experiencing this issue, and plus it also just started
Shaw has been quietly offering the QoS tax....err enhancement for a few months
I'm in Calgary, and I've been getting really bad ping times here: 12 brvwil1wcx3-pos2-0-oc192.wc

mratz posted "Yes, I agree that you can have cabling problem that can effect only out-going data" on 03/30/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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