Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage Yes, I agree that you can have cabling problem that can effect only out-going data

Yes, I agree that you can have cabling problem that can effect only out-going data traffic. But your cable modem can't tell if the packets you're sending and receiving contain latest photos of Pam Anderson or digitized snippets of your conversation with mom. Since web-surfing is all about download speed, Voip may be the only thing you do where you really need decent upload speed. You could surf the Internet all year and never realize you have a poor connection that only effects your upload traffic.

Consider that every Voip conversation uses both uploaded and downloaded traffic. When you talk, your voice is converted into IP packets and uploaded to Vonage's network. When your mom tells you to quit looking at pictures of Pam Anderson, her digitized voice packets are downloaded to your Voip box. If you had a poor cable connection that effected only uploaded traffic, for example, she'd have a hard time hearing you while her voice comes across fine using your connection's bigger download band-width. (Figures, eh?)

The problem I was experiencing (and was described by others earlier in this topic) was that when I placed an out-going Voip phone call, the audio quality, in both directions, was very poor. When I received an in-coming phone call, the audio quality, in both directions, was much better.

So what's the difference between in-coming and out-going phone calls? The way the call is initiated. For in-coming calls, the IP connection between Vonage's switching center and our Voip boxes is initiated by Vonage's network. IP connections in out-going phone calls are initiated by our Voip boxes.

Simple logic says that a general Internet connection problem would effect Voip traffic regardless of how the call was placed.

While the cable modems in our homes don't have the smarts to prioritize different types of IP packets, the cable company's router's and switches can. But if Shaw was secretly sabotaging Voip traffic for those customers who haven't signed up for their Voip QoS, would it make sense that they'd significantly mess with both uploaded and downloaded Voip packets only in out-going phone calls and not touch Voip packets on in-coming calls? I don't think so.

The simple fact is that there's been a network change, either in Vonage's network or in Shaw's, that has adversely effected the success with which our Voip boxes have been able to establish a solid connection with Vonage's switching network. For some reason, I think we're experiencing a lot of dropped packets in connections we initiate.

As far as the difference between D-Link and Linksys routers, it's not really worth debating. I think Linksys used to be mostly crap. I think that's really changed since Cisco bought Linksys. I've never had a problem with any D-Link equipment I've worked with. For that matter, it's been a long time since I've had any problems with Linksys equipment either. I think both companies make the same quality of equipment in the same price ranges. There's certainly a lot of other cheaper equipment out there. The problem is that both D-Link and Linksys make so many different models of routers that all perform a little differently from each other. With all these different models and the different applications in which they may be put to use, it's very difficult to compare apples-to-apples. We each have a router that's working well for us, but each may have sibling models that work like crap in our respective environments.

My Linksys PAP2 Voip box worked fine for more than 4 months while plugged into my D-Link router. Then, without any changes to the router, my Voip quality took a nose dive. All my other IP traffic is still working fine. The fact that a lot of other Vonage customers suffered the same quality dive at the same time is a clear indication that the problem isn't with my router. (If it is, Shaw has a serious routing issue! :-D )

The problem may not be caused by my router, but I'm wondering if, in the absence of a system-wide resolution from Vonage, I can solve my problem by "helping" my PAP2 initiate its connection with Vonage's switching network. Unfortunately, I can't get a clear description of exactly how the PAP2 handles Voip traffic. I think that adding the PAP2 to my router's DMZ is probably the one change I've made that's improved my out-going call quality over the past couple of days. I'm still searching for a detailed technical description of how the connection works.

Read The Full Thread:

Help with Vonage / Shaw Issues

I am experiencing outgoing call quality issues. Funny thing is inbound calls
No one has any suggestions for me at all?
similar problems, similar results, One thing worth mentioning is latency between
You're getting a lot of packet discards, but still it seems like the numbers don't
I'm having problems recently with my vonage service over shaw. Up until last week
I smell a $10 rat.... Shaw wants us to pay $10 a month to turn on a "QoS" (Quality
Exactly the same for me, as well. My Vonage was running stable and sounded crystal
Looks like I'm not the only one experiencing this issue, and plus it also just started
Shaw has been quietly offering the QoS tax....err enhancement for a few months
I'm in Calgary, and I've been getting really bad ping times here: 12 brvwil1wcx3-pos2-0-oc192.wc

mratz posted "Yes, I agree that you can have cabling problem that can effect only out-going data" on 03/30/2006

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.20 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum