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Vonage Yes, I agree, hence my post above: "For things like Poison Control and "localized"
Yes, I agree, hence my post above: "For things like Poison Control and "localized" 800#'s, WATTS 800 #'s that are only good in a single state, and specialized in-state system like the "500" number system set up here in Maine, it would be REALLY nice to have them routed through a local Point of Presence, though, since they won't work anywhere else."
In this case, Vonage is apparently routing 800#'s through New Jersey, so the CLEC for the numbers is in New Jersey, therefore you get the New Jersey Poison Control Center. If, as I suggested above, Vonage were to route them through a LOCAL Point of Presence, then the number would be coming from your local POP and would therefore be routed to your state Center.
I'm not suggesting anyone let Vonage put anything on the back burner. I'm suggesting alternatives for Vonage customers to have on hand. Pushing Vonage to get the problems fixed is something that needs to be done, I'm not arguing that.
But I'm also not going to rely on Vonage to fix it immediate for my three-year-old daughter's safety. I have all of my local emergency (with non-emergency backup) numbers written down. I also did this when I was on a Cell phone, and way back in the distant past when I had a landline, I did the same thing (because "911" itself was new technology with growing pains back then.)
My first suggestion was "call customer service.", followed by other suggestions on how to make YOURSELF safe while you waited for Vonage to help.
Read The Full Thread: could not dial an emergeny # on vonage tonight.
• we had a slight emergency with out 2 year old daughter and needed to call the poison
• Keep in mind also, you can dial your local hospital emergency room also. But that
• Scary situation!
In addition to this post I do hope you contacted Customer Care
• I live in Oklahoma and just dialed the number you gave, and got "welcome to the oklahoma
• Having an 18 mo old, I hope something can be done about this.
• Just to back up the testing...
I called the number from my Vonage line (registered
• The best thing to do about it, from your own perspective, is to call the number and
• This is a good idea even for your land line. The 911 routing doesn't always work
• Agreed. "911" "should" work all the time, for cell, landline, and Vonage. That's
• We've had reports in the past of 800 numbers rejecting calls from Vonage because
NateHoy posted "Yes, I agree, hence my post above: "For things like Poison Control and "localized"" on 02/24/2006 |
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