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Vonage Yep, "basic 911" service as defined by the CRTC is better than service that we have
Yep, "basic 911" service as defined by the CRTC is better than service that we have now with Vonage. Basic 911 is defined by the CRTC as follows: "Basic 9-1-1 service consists of routing 9-1-1 dialed calls to a designated PSAP, which is a specialized emergency call-answer centre for all 9-1-1 calls originating within a specific geographic area. A PSAP agent connects a 9-1-1 caller to the required emergency services agency (police, fire and/or ambulance). The PSAP agent typically sees the caller's telephone number, but not the caller's location information. Thus, Basic 9-1-1 service is only effective if the caller can communicate his/her location to the PSAP agent."
What is of interest is Vonage's reply to this: "Vonage provided details regarding the 9-1-1 solution that it used in the United States, but noted that it could not be made available in Canada due to the fact that not all Canadian PSAPs accepted 10-digit routing, nor had 10-digit administrative lines to which calls could be routed. Vonage further stated that the 9-1-1 solution that it will implement in Canada would likely represent a partial solution."
I like to know what kind of "partial solution" they plan to implement. I hope that a partial solution doesn't mean routing calls to a non-emergency number which is process now. Well, whatever the solution is, we should see it in 90 days or less now that the ILECs have to open up their PSAP switches to Voip providers which was the main barrier to true 911 service in the first place.
Read The Full Thread: 911 is here.
• Doesn't really make a difference to me but it seems important to most. Please discuss.
• I set it up this morning, got an e-mail sayign it will take a few days before it is
• Well, my street doesn't have a "suffix" so I can't activate.
Fired them off
• I think they may have to change their website a bit for Canada so far as the Street
• yeha, they dont 'do much of anythign for French speaking Canadian's.. maybe now
• The Vonage Canada site asks not to call 911 until my information has been validated.
• i read this:
:?
• If that is the case, I hope you are not choking on a piece of meat when you call 911.
• Because I live in Toronto. It's a fairly large city. I'd rather the call go to the
• yeayh, thats what I figure too, there are alot of large cities, with multiple police
miket603 posted "Yep, "basic 911" service as defined by the CRTC is better than service that we have" on 04/05/2005 |
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