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Vonage Yep. My wife called to tell me my 'precious internet phone' wasn't working right.
Yep. My wife called to tell me my 'precious internet phone' wasn't working right. We've only had it a few weeks and she's been skeptical of it from the beginning. Outages/errors like this sure don't help my case.
She placed a call that was dropped after a minute or two, then she tried to call back but got a busy signal. She tried to call me three times to tell me about it and sometimes would hear a ring, but would then get a busy signal. On my end, my phone rang and I saw our home number, but no one was there after I picked up. While I was holding onto that dead connection, another call came in with our number. I switched over to it and it was a dead connection as well - just silence. Then both calls dropped (I can see up to five calls and their status at once on my office phone).
I thought she would call back, so I waited a minute or so before calling her. That call connected fine, and she told me the story. We then tested it again with her calling me - once again she got a busy signal, then she tried again and connected. A few seconds into this second call, my call waiting beeps and I look at the phone - it's my home number! It drops a moment later before I had a chance to switch over and see if it was a live connection (probably wasn't).
So what was the deal with that cloned call? Severe packet loss on Vonage's side leading to re-transmittal? Just a guess. My wife tested our Internet connection and said it looked fine.
The problems only seemed to effect outgoing calls, but I don't know if that was just dumb luck or if it's significant. Either way, it didn't engender the service to my wife.
Edit: I notice your profile says your in Greenville, SC. I'm in Charleston, SC - again, don't know if that means anything. Does Vonage have regional servers?
Read The Full Thread: Dropped Calls - Fast Busy
• I just had two calls in the space of 30 minutes drop and give me a busy signal in the
• Everything is hosted in New Jersey as far as I know. The calls terminate into the
• I understand your pain and frustration. I've been trying to diagnose the "dropped
• Well, I have been successfully using Vonage for over two years and dropped calls
• With the setup in my SIg and a few tweaks to my RT my wife has totally forgot we are
• Well, with the above problem (see post #2 above), my wife has given up on VoIP. It
• Yes that's what we do. I reduced our land line to the bare min I can get from SBC, $6/month
khedden posted "Yep. My wife called to tell me my 'precious internet phone' wasn't working right." on 04/18/2005 |
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