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Vonage Yeah, if I hadn't already cut up my box so that I could send off the various rebates,



Yeah, if I hadn't already cut up my box so that I could send off the various rebates, I'd be very tempted to return this router. I just had a friend who also has a WRTP54G (that I helped him upgrade to 1.00.29) duplicate the same experiment-talk to me over his Vonage phone and during the conversation initiate a file upload from yousendit.com-and the result was exactly the same. While the file upload is going on, his voice got all choppy, just as my voice does to the other end of a conversation when I start using my upload bandwidth. The quality immediately returns back to fine during the conversation when the file transfer is ended. I wouldn't be surprised if many other owners of the WRTP54G, even running 1.00.29, had the exact same experience, though many might not be aware because their computers aren't typically trying to use all of their upload bandwidth when they place a call.

If any other owners of the WRTP54G want to see if they're affected by the same problem, it's fairly easy to test. Ideally you'll first make sure that no computers on your home network are using any upload bandwidth. Next, find a large file on one computer (preferably one with a wired connection to the router), anywhere from a few megabytes up to a gigabyte-the size doesn't really matter, you just want something that can't be fully uploaded within the brief time that you'll experiment with call quality. Go to yousendit.com . Put in your own email address as the destination, and Browse to the the large file. Don't hit send yet. Make a call with your Vonage phone-either to a helpful friend or perhaps to some external voicemail, like your work or cell phone-and start talking. Then hit click the send button on the yousendit page, and keep talking. Ask your friend (or check your voicemail later) if your voice sounds worse-if your experience is like mine your voice will have brief but regularly-occurring dropouts. You can end the file upload by browsing to any other web page from the yousendit page, after which you can check if your voice quality went back to normal.

If you want to use Windows Task manager to see the bandwidth that you're computer is using during this test (at least in XP, I can't remember if prior editions included a Networking tab), then do the following. Start the Task Manager (I use the Ctrl-Shift-Esc shortcut), and select the Networking tab. Under View->Select Columns make sure at least Link Speed and Bytes Sent Throughput is checked (the latter won't be on by default). At the bottom portion of the task manager you should see those 2 columns, among others, for your network adapter. If you are using a wired connection your link speed will probably be 100 Mbps, in which case 1% of Byte Sent Throughput corresponds to 1 Mbps, so 0.13% would be about 130 kbps upload, 0.38% would be 380 kbps, etc. If you're using a wireless connection you'll have a more complicated conversion factor. You can monitor this Byte Sent Throughput column to see how much upload bandwidth your computer is using. It will fluctuate a bit during the file transfer (even if you don't have a phone call active) but that's just normal TCP behavior. If you want to see a graph of your upload bandwidth go to View->Network Adapter History-> and I'd recommend unchecking Bytes Total and checking Bytes Sent and Bytes Received. Your upload bandwidth will be the red line.

Another data point I've gathered... the call isn't affected if I have a background upload restricted to 80 kbps. So it's not like the mere presence of an upload will screw up the call quality... it really seems like with 1.00.29 the router does reserve some bandwidth for the Vonage call, but not quite enough. Either that or it has a poor priority queueing algorithm that allows lower priority data traffic to still interfere with the Voip traffic. The net result is a phone call where my speech is interrupted by fairly regular brief dropouts. There's never a long period of silence (or a long period of high quality speech), just fairly regular choppiness.

Whatever the root cause, it was fairly trivial for me to test, which makes me fairly surprised that this product made it to market in this state (though I probably shouldn't be).



Read The Full Thread:

WRTP54G QoS Priority for Voice Traffic not sufficient?


I'm a recent Vonage customer, having gotten in on the free-after-372-rebates
I would like to know what the results are with no uploads going on. that would have
With no uploading the call quality is great in both directions.
I had this same problem with the WRTP54G. I was on the phone with vonage for over
I am also a new owner of the Linksys WRTP54G. I bought this router to resolve the
Please keep this post going. I was getting ready to purchase that very router and
You cannot use the Sveasoft firmware on a WRTP54G.
Is anyone using the WRTP54G router with VOIP experiencing 1 or 2 beeps when placing
JLD , I'd be interested to know if Vonage responded with anything useful. The seemingly

mpod posted "Yeah, if I hadn't already cut up my box so that I could send off the various rebates," on 07/04/2005

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