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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage Wow, I usually don't complain about Vonage, but this is getting frustrated.



Wow,
I usually don't complain about Vonage, but this is getting frustrated. Any ideas would be appreciated.

Thursday of last week I asked a Vonage tech (via phone) to move a line from my residential account to my biz account. He said there would be a $29 fee to do this and it would take 24-48 hours maximum to do this. I said OK. (FYI the techs name was larry in the "account management department")

Sunday I call and ask why I was charged $50 instead of $29, why there is a new number on my residential account (the account I wanted to move the line FROM) and why the line wasn't moved yet. The tech (this time in India) assured me the issue would be resolved in 24 hours. I believed him, again.

Tuesday comes, nothing changed, a $50 charge on my account, the number still not moved and an extra number still on my residential account.

I waited on hold for 45 minutes in queue for cs, but ran out of time, so I had to hang up (very frustrating). There goes a good chunk of time out of my life.

Any ideas who I should talk to here/what I should do?

Anyone know whats going on?



Read The Full Thread:

Trying to Switch Line Between My Accounts



chupper posted "Wow, I usually don't complain about Vonage, but this is getting frustrated." on 03/14/2006

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