 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage User Reviews |
| | |
| |
Vonage Wow,
I usually don't complain about Vonage, but this is getting frustrated.
Wow,
I usually don't complain about Vonage, but this is getting frustrated. Any ideas would be appreciated.
Thursday of last week I asked a Vonage tech (via phone) to move a line from my residential account to my biz account. He said there would be a $29 fee to do this and it would take 24-48 hours maximum to do this. I said OK. (FYI the techs name was larry in the "account management department")
Sunday I call and ask why I was charged $50 instead of $29, why there is a new number on my residential account (the account I wanted to move the line FROM) and why the line wasn't moved yet. The tech (this time in India) assured me the issue would be resolved in 24 hours. I believed him, again.
Tuesday comes, nothing changed, a $50 charge on my account, the number still not moved and an extra number still on my residential account.
I waited on hold for 45 minutes in queue for cs, but ran out of time, so I had to hang up (very frustrating). There goes a good chunk of time out of my life.
Any ideas who I should talk to here/what I should do?
Anyone know whats going on?
Read The Full Thread: Trying to Switch Line Between My Accounts
chupper posted "Wow,
I usually don't complain about Vonage, but this is getting frustrated." on 03/14/2006 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
|
 Members
 New annamr
 New Today 4
 Yesterday 6
 Total 55100
 Who Is On Site
 Visitors 176
 Members 0
 Total 176
Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums | | | |
| Vonage Stock Price |
|
Value: 1.16
Change:  -0.04
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.40 Seconds and 215 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
