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Vonage Wow! I'm at a blazing 90k up this evening, but now my download has dropped to 2MB! Stupid



Wow! I'm at a blazing 90k up this evening, but now my download has dropped to 2MB!

Stupid Comcast.

Note: They're not finished with the problem yet. More people today complained, and their service personnel told our management that an entire panel and stuff had to be replaced. It sounds like a node problem, but we'll see.

Comcast told us they have a "tentative" fix time of noon tomorrow (Friday). Uh huh. We'll see.

Oh, and today's semantics quote of the day: "estimated fix time" is not the same as "tentative fix time," according to what their tech told me on the phone. And if that's not the kicker, he said this: "A fix can be estimated but not tentative, while at other times it may be only tentative but not estimated." My response to him was exactly: "Don't make me come through the phone and slap you silly. I just got a headache trying to figure out what you said."

If I would have had my Glock near me, I would have shot my phone.



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Unable to Fax things, other bizarre problems


Wow. I don't even know where to begin. First the basic info: 1. Your location
Please run a trace route to www.yahoo.com and post results.
Here ya go... Tracing route to yahoo.com [66.94.234.13] over a maximum
Lord Vader, Call Comcast. Once hop clears the modem, I believe(192.168.1.1),
When I called them, I scheduled a service call for them anyway. They're supposed
I called them back to give them this trace route information and was fortunate
Good luck, and let us know the end result, since you're on the frontline of the Comcast
I know. So far, I've been one of those Comcast customers who hasn't had the typical
It's more like Comcast vs. Customer than anything else... Last Comcast outage:
I switched from a local provider to Comcast high speed in December 2004-15 months

UMP25 posted "Wow! I'm at a blazing 90k up this evening, but now my download has dropped to 2MB! Stupid" on 03/23/2006

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