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Vonage Expands International Presence with Investments in Asia Pacific Region

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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Wow! I have never had a reason to complain about Vonage. Everything worked great



Wow! I have never had a reason to complain about Vonage. Everything worked great right out of the box. It is a pleasure to hear fellow users compliment Vonage and express patience with customer service. They deserve that. What you give is what you get. I am happy to know that the intelligence exists on this forum to accomplish the assistance asked for.

I get disgusted at the folks that jump on the phone the very second that they have have a problem. Then whine and criticize about how lousy customer service is, how poor the quality of equipment, etc. They may find quick and courteous service if they approached with calm and kindness. Thus they get the run around because no one wants to deal with them.

In my experience, the majority of problems are self inflicted. They try to stuff their phone adapter into a configuration that it was not meant for. Few of them took the time to study the Help_KnowledgeBase, FAQ's, or the learning center before they hooked up their equipment or when a problem arises. Most problems and solutions can be found on the Help page. The remaining problems are the purview of the more experienced users as well as those with the intelligence to solve problems.

I've made a note of your user names so that I'll know who to trust in the future. Thanks.



Read The Full Thread:

Another satisfied customer


First let me say, that installation was truly plug and play. Nothing special had
I am personally glad that 1) there is another satisfied customer, and 2) you posted
working for the company, this is actually a kind of stress reliever for me to read
I have been having a good experience too! Of course, it's only been 4 days! LOL But...the
Joe you must be from the Edison area! LOL I'm from Ocean County. :wink:
I, too, have posted in the past that I've had nothing but good experiences with
How long did it take for your number to transfer? (IF you transferred your number,
I thought I would add that I too am very pleased with Vonage. I have had not problems
Similar experience here... this forum (a privately run forum, not an official

mbhn5204 posted "Wow! I have never had a reason to complain about Vonage. Everything worked great" on 03/24/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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