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Vonage Wow! I am more than a little surprised. I came to the forum today primarily to see
Wow! I am more than a little surprised. I came to the forum today primarily to see if anyone else had found a solution to a service issue I am experiencing, since Vonage Customer Service is apparently a thing of the past. I have been a Vonage subscriber for more than three years and I am generally not pleased with the decline of their service.
This thread, however, was at the top of the forum and demanded to be read. I am especially surprised to see so many "regular" posters - users who in the past have seemed very supportive of Vonage - posting their displeasure here.
I have been considering a change in provider for about a month now, mainly due to little service annoyances - like the voice message light and stutter tone refusing to end - along with the inability to speak with a Vonage CS rep who is even remotely comprehensible, let alone knowledgeable.
And now that I logged in I see yet another reason to be disappointed. Before posting I called two persons I had referred in the summer of 2004 and confirmed that they have been receiving spam from Vonage in my name. (And yes, I DO consider it spamming, regardless of the views of a few posters here - the agreement says that I am the one who is supposed to authorize resending any referral messages).
So this has tipped the scales for me. I will now happily, rather than reluctantly, cancel my Vonage service and sign with the other provider.
It was really nice at one time, but it has become too much of a headache lately. And I had hoped to do away with that when I left Vzn to sign with Vonage back in April 2004.
Bye all!
Read The Full Thread: Vonage is sending spam to your friends, using your name
• Vonage is harvesting your friends' names from their refer-a-friend program
• The reason I visited this forum right now was to write about exactly the same thing.
• This happened to me as well! I too am pissed and am thinking about changing services.
• I googled around for 'vonage spam' and found this interesting article about Jeffrey
• Guess we need to stop referring our friends if this is going to be the case....I
• I was formerly very active in this community, unfortunately work commitments
• As far as I am concerned this constituted a form of identity theft. I am hoping that
• I will still remain a Vonage Customer, I would rather put up with a little spam problem
• I'll buy "not thought out". If they say that it was accidental, that would be an
• I'm willing to bet Vonage doesn't care . Why? Because people scream that Vonage
J-Mac posted "Wow! I am more than a little surprised. I came to the forum today primarily to see" on 06/27/2007 |
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