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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
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In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
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In The Forum:
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Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
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In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10


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Vonage Why are all of your words bold? Anyway in answer to your quesiton, as a business





Why are all of your words bold? Anyway in answer to your quesiton, as a business owner I heavily rely on call forwarding and being able to change my voice mail options on a regular basis. And when I'm unable to do this just because I can't log into the web site, this is a major problem. It's highly frustrating when I'm able to forward calls to a telephone # one minute, then at the end of the day (or whenever) not be able to unforward them when I need to (and imagine having your calls being stuck forwarding to another number for DAYS at a time).

Yes, ACTUAL service is good. But when the web site is the ONLY way to change your call forwarding & voicemail options, that's bad. The Voip service works well, so please don't reply with a comment like "we should just expect this because it's a new technology." Web sites are not a new technology and have been around much longer than Voip. If you were someone who relies on these features on a frequent basis like me (and many other Vonage customers), you'll understand the frustration.

You might wonder why am I still with Vonage? Good service (excluding web site) and affordability. I just EXPECT a web site that's up 98% of the time until Vonage allows us to change certain features from a phone-driven menu instead just through the web site.



Read The Full Thread:

New customer - Vonage site unavailable


I just signed up with Vonage yesterday, and there website is down, and when I call
The Dashboard is down, and the customer service 800# (866-243-4357) is just ringing
Been a rather common occurance here lately....give it a little while and it will
rather sad that this is something which is accepted and not out of the ordinary.
i agree. i've been a vonage customer for less that 2 weeks (with 10 days on vacation,
Just joined a few weeks ago myself .....been down at least 5 or 6 times that ive noticed....if
If this is the norm, why do you all still stay a Vonage customer?
so far, i haven't had a need for the dashboard. i'm still not completely set up with
Until 4-5 weeks ago, Dashboard downtime WAS considered WAY out of the ordinary.
This seems to be happening a lot for me as well. Unfortunately, my phone is forwarded

eriq posted "Why are all of your words bold? Anyway in answer to your quesiton, as a business" on 01/02/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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