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Vonage While researching an issue related to my own Vonage VWR router, I found that many
While researching an issue related to my own Vonage VWR router, I found that many other users are having the same issues. When power is lost, the device loses it settings. This causes issues with security and while Vonage is aware of the problem for several months, nothing has been done.
This is quite discouraging and represents neglect of those using their product. It is incumbent on Vonage to protect their clients from poor quality such as this.
For those who discover the issue after months without power issues, is it reasonable for the store that sold the unit to take it back given :
a) Vonage knows this is an existing issue
b) It has been months since the store sold the device and now restocking is an issue?
Additionally, what about those users who don't know this could be an issue and now open themselves up to huge issues of hacking and attack. Even Microsoft takes security "somewhat" seriously and quickly works to supply patches to resolve issues like this.
Suggestions such as get a power backup unit are reasonable but why do so just to protect a poorly written product? Spend additional cash because Vonage is not doing what even DLINK builds into the base image?????
I just want to say that I have started to think Vonage is loosing its luster while trying to capture market share. Not addressing an issue like this is just poor business and will probably lose this customer for good.
Read The Full Thread: dlink vwr losing settings if power goes out
• Hi
I just bought my second dlink vwr (i didnt want another one but thats all the
• Yep....I loose the WEP setting evertime the power is switched off. Incidentally,
• To add insult to injury, Vonage would not admit the problem. then when i finally
• Model: VWR-VR configuration setting gets cleared when powered down or during
• Just so you know Dlink isn't really lying to you. The Vonage firmware is based on
• Yes, as you've heard, it's an old story. I recommend a small UPS dedicated to modem
• Any one else having this problem?
solutions?Having had Vonage service for
• I just installed the vwr-vd router, and am having problems setting the security
• Take HBlack's recommendation and return your current device in exchange for
MichaelK posted "While researching an issue related to my own Vonage VWR router, I found that many" on 11/07/2008 |
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