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Vonage Where do you get a 25% churn rate? All the docs they've posted for the IPO show a churn
Where do you get a 25% churn rate? All the docs they've posted for the IPO show a churn rate of well under 3% - 2.11% to be exact :
Loyal Customer Base. We believe that we have a satisfied, loyal customer base, which is evidenced by our rate of customer terminations, or average monthly customer churn, and customer referral rates. During the nine months ended September 30, 2005, we experienced average monthly customer churn of 2.11% . Our churn rate among those U.S. direct and retail customers with us for more than six months was lower. During this same time period, approximately 13% of our overall net subscriber line additions resulted from referrals from existing customers through our Refer-a-Friend program. See footnote 6 to "Summary Consolidated Financial Data" for a discussion of how we calculate our churn.
http://www.sec.gov/Archives/edgar/data/1272830/000104746906001567/a2167036zs-1.htm
And what makes you think an IPO will be successful if the company isn't looking out for the future? It's not like they can IPO, shut the doors and have everyone walk away rich.
Read The Full Thread: vonage, please meet or beat the competition
• someone sent me a referral for SunRocket which has 1 virtual number FREE with it's
• Vonage doesn't care about loyalty nor being competitive. They just want to get
• The source of the figure in question is: Business Forum Specifically this excerpt:
• To everything "churn, churn, churn"
There is a season "churn, churn, churn"
• I don't know if I'd invest in them, either - but a 2.1% monthly churn rate isn't bad
• Oh - and to keep this thread on topic - I'd -really- like to see outbound callerID
• I think that's in our nature to be loyal to a person or company but if it is no longer
TechniKal posted "Where do you get a 25% churn rate? All the docs they've posted for the IPO show a churn" on 02/26/2006 |
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