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On Jul 30, 2015 at 15:27:47

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In The Forum:
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Topic:
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On Jul 24, 2015 at 03:42:46


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Vonage When you ping random sites, you are not actually gauging true latency for the issue



When you ping random sites, you are not actually gauging true latency for the issue your experiencing because it does not follow the same path as a packet from you to the end point which is the Vonage Media Relay. This is because each IP address on the internet will route differently based upon the originating ISP and how the IP is being broadcast with BGP.

This means that when you ping a random site where the server is listed in NYC does not mean it will take the same path to a Vonage server is NYC. This is because both IP's addresses have different ISP's and have different routes to get to them.

Try running some pings and traceroutes to 69.59.248.70 (NYC), 69.59.235.35 (VA), and 69.59.243.35 (LA).

One other thing to note is that the Vonage border routers treat ICMP with very low priority since all priority is given to UDP. This means you may see high latency or packet loss at the final hops. This means nothing but your ICMP packets are being dropped. This is another reason why ping and traceroute tests are far from accurate. Many internet routers wont even respond to ICMP at all and some may also treat it with the lowest possible priority.



Read The Full Thread:

Does Vonage have alternative servers/paths?


The one complaint I have with Vonage so far is the excessive lag on voice calls -
Vonage has 3 Outbound locations between East coast and West coast which house
The 0.5 sec + delay is present throughout all calls. I've tried the Vonage box connected
To 69.59.243.35 (LA) my ping is 57 msec, with the biggest holdup being a relay called
Those aren't the Relays and they are not even on the Vonage network. the relays
I don't think it's anything to do with the ADSL modem. It's a 3Com operating in bridged
I understand that this is affecting calls with other people but the one thing you
Personally I have used VoIP for many years. I'm accustomed to a little lag and it

VonTechMgr posted "When you ping random sites, you are not actually gauging true latency for the issue" on 03/26/2009

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AK and HI residents pay $29.95 shipping. Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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