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Vonage When I phoned Shaw Cable, they had me do a tracert to the vonage server and we found



When I phoned Shaw Cable, they had me do a tracert to the Vonage server and we found that the loss was in new york. Here is a copy/paste of the tracert that I did.

Tracing route to 216.115.23.1 over a maximum of 30 hops

1 * * * Request timed out.
2 41 ms 42 ms 44 ms 10.67.64.1
3 39 ms 55 ms 54 ms rd1bb [64.59.159.210]
4 28 ms 27 ms 30 ms rc1bb-pos15-0.vc.shawcable.net [66.163.69.70]
5 45 ms 42 ms 34 ms rc1wt-pos2-0.wa.shawcable.net [66.163.76.110]
6 60 ms 39 ms 39 ms rc2wt-ge3-0-0.wa.shawcable.net [66.163.68.5]
7 59 ms 71 ms 72 ms rc1sj-pos0-0.cl.shawcable.net [66.163.77.70]
8 57 ms 69 ms 57 ms rc2sj-ge2-0-0.cl.shawcable.net [66.163.67.10]
9 65 ms 72 ms 96 ms sntcca1wcx1-pos3-3.wcg.net [64.200.149.5]
10 75 ms 75 ms 78 ms sntcca1wcx3-pos5-0-oc192.wcg.net [64.200.149.25

11 101 ms 96 ms 101 ms dnvrco1wcx3-pos14-0.wcg.net [64.200.240.181]
12 116 ms 114 ms 126 ms brvwil1wcx3-pos2-0-oc192.wcg.net [64.200.240.12
]
13 111 ms 117 ms 119 ms nycmny2wcx3-pos14-0-oc192.wcg.net [64.200.240.2
4]
14 95 ms 91 ms 124 ms nycmnyzlce1-pos4-0.wcg.net [64.200.87.86]
15 nycmnyzlrs1-vonage-3-2-0.wcg.net [64.200.81.154] reports: Destination net
unreachable.

Trace complete.


I hope that they can fix the problem. It sucks when I have to make a long distance call. And its so weird that the lag is only on outgoing longdistance calls only.



Read The Full Thread:

Shaw Issues QoS enhancement surcharge


If you are a Shaw ISP customer, you might want to read this: The deal is: you
Some of the skeptics will assume that this means that VOIP packets will be placed
ah, yeah, that is exactly how I read it: The deal is: you pay Shaw an extra $10
This is not new - Shaw has had this option available for some time but it is not "advertised" Tho
Here's my take on the dispute between Shaw and Vonage Canada.
I'd have to agree. I don't remember exactly what price point their digital phones
I have taken the bait from Shaw and the Shaw Digital Phone works WAY better on their
I have been having a lag issue with outbound long distance calls only. I have talked
Just as a test, I'm curious of what would happen if they hooked up the QoS for you
Since I have switched to Shaw digital phone, I want to keep my service with Vonage

stuart posted "When I phoned Shaw Cable, they had me do a tracert to the vonage server and we found" on 04/07/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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