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Vonage When I lived in Houston we were swicthed from TWC to Comcast and I never experienced
When I lived in Houston we were swicthed from TWC to Comcast and I never experienced a problem.
Of course my experience is completely isolated to the node I was on. All one has to do is move into a bad node with the same company and you'll get lousy results. That's why I always have a tough time making a blanket statement about a particular company. For example, when I had first moved into the Houston area I lived in Katy with a friend. His particular node had a problem with packet loss, so my Vonage service was lousy. After calling TWC on his behalf, the tech that came out told me that others in neighborhood were complaining about the same problem. They never did completely fix the issue. But when I moved into Houston, I was still with the same company and on the same system, but obviously on a different node, and my service was excellent, as was my Vonage service.
Personally, I would complain to Comcast, and when the tech shows up to check your lines, show him your results. If he's (or she) smart and into his job he will work to isolate the problem and fix it for you.
Read The Full Thread: Horrible broken, garbled call quality
• Ok. Been using Vonage since 2003. I am well adapted at how to handle call quality
• same issues here in va. as far as i know, there hasnt been any changes to my isp.
• Had the same problem in Cincinnati around 10:50 this AM, things are OK now
The
• I don't see anything terribly bad in Atyoursos' test results. It is a bit disconcerting
• Thank you everyone for your input.
Prior to me posting, I had in fact searched
NHTracker posted "When I lived in Houston we were swicthed from TWC to Comcast and I never experienced" on 02/16/2008 |
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