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Vonage When I first got Vonage, I followed the directions and hooked it up to the house
When I first got Vonage, I followed the directions and hooked it up to the house wiring (after first disconnecting outside lines). For some reason, I was able to get phone service through my 2 jacks downstairs, but none in the upstairs jack. I had been using the upstairs jack with Southwestern Bell for 10 years and no problems. I double checked the wiring, changed to the second connection just in case and no, the jack is dead to Vonage. When I called Vonage, they said that there must be a second wiring system in the house that's not connected to the downstairs jacks. That only makes a little sense to me, but I still can't find where they would have put the second set of wires in to upstairs.
Any other reasons for the upstairs not working when downstairs does?
Thanks
Read The Full Thread: home wiring and dead jacks
• can you determine whether your home is configured with a home run pattern (i.e.
• Ok, now I am confused.
When I pulled the wires from the connection outside my
• Hmmm, I wonder what would happen if you took the pairs that you disconnected at
• well, it's a possibility but I know for certain that the blues were to my home line
• you will know if they are connected sequentially (i.e. not homerun) if you open
• Hmmm, I wonder what would happen if you took the pairs that you disconnected at
• but if taking those wires off the screws (like it said in the vonage manual) make
• I think Dave was working off your statement here:
I think what you are
• I had 2 separate lines into the house at the time. I disconnected each pair and put
sj2 posted "When I first got Vonage, I followed the directions and hooked it up to the house" on 03/19/2006 |
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