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Vonage When I call anyone, I can hear them crystal clear but they cannot hear me. The voice



When I call anyone, I can hear them crystal clear but they cannot hear me. The voice is choppy (I heard back the voice recorded on an answering machine as well).
Voip speed test gave me the following results:
I have the following test results:
My Results
Download 515,552 bps
Upload 103,864 bps
QOS 99%
RTT 29 ms
MaxPause 155 ms

I was advised in the forum by "Natehoy" (It was nice of him) to carry out a Voip test from the site www.testyourvoip.com

I had done but the results are disappointing.

This test has been carried out at 4:30 AM Boston time when the traffic was less. Otherwise I can't carry out the test. Upload score is 1.0 and Download score is 4.2

The detailed results are as below:.

1.0 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 14.4%
Latency 0.19 4.8%
Packet Discards 0.23 5.8%
Packet Loss 2.99 75.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 411 ms
Packet Discards 3.6%
Packet Loss 46.7%
Loss Periods Min: 20 ms
Avg: 40 ms
Max: 400 ms
Burst Loss

Jitter Min: 0 ms
Avg: 1 ms
Max: 49 ms

Signaling Quality Post-Dial Delay 360 ms
Call Setup Time 360 ms
Media Delay 719 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.2 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 76.7%
Latency 0.17 23.3%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 411 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 2 ms
Max: 20 ms

Many times I am tempted to cancel my account with Vonage since we are stuck with our ISP. Most of the time 99% of the time the person at the other end cannot hear me, where as I can hear them crystal clear. I was advised to join a public vpn since it is felt that our ISP provider is deliberately dropping/blocking the outgoing Voip packets(detecting them with a software since he is the telephone line provider as well)
Any suggestions
regards

Damras
Zoom Modem Bridge, Vonage
Motorola VT1005 Telephone Adaptor,
Panasonic Easa Phone



Read The Full Thread:

My line at other end is choppy


choppy sound on the other end of a call is most often an upload speed/bandwidth
A couple of questions... Is this test with a computer hooked directly to your
I have connected the computer directly to the modem (Speedtouch USB modem) without
OK. And nothing else that would require heavy Internet usage was running on that
Nate, you're a master of understatement!
I know I was getting better than 1.0 (I think it was in the 2 range) when I was trying
and just as a precaution, check your cables. someone on one of the other threads

DAMRAS posted "When I call anyone, I can hear them crystal clear but they cannot hear me. The voice" on 02/08/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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