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Vonage When I call anyone, I can hear them crystal clear but they cannot hear me. The voice
When I call anyone, I can hear them crystal clear but they cannot hear me. The voice is choppy (I heard back the voice recorded on an answering machine as well).
Voip speed test gave me the following results:
I have the following test results:
My Results
Download 515,552 bps
Upload 103,864 bps
QOS 99%
RTT 29 ms
MaxPause 155 ms
I was advised in the forum by "Natehoy" (It was nice of him) to carry out a Voip test from the site www.testyourvoip.com
I had done but the results are disappointing.
This test has been carried out at 4:30 AM Boston time when the traffic was less. Otherwise I can't carry out the test. Upload score is 1.0 and Download score is 4.2
The detailed results are as below:.
1.0 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 14.4%
Latency 0.19 4.8%
Packet Discards 0.23 5.8%
Packet Loss 2.99 75.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 411 ms
Packet Discards 3.6%
Packet Loss 46.7%
Loss Periods Min: 20 ms
Avg: 40 ms
Max: 400 ms
Burst Loss
Jitter Min: 0 ms
Avg: 1 ms
Max: 49 ms
Signaling Quality Post-Dial Delay 360 ms
Call Setup Time 360 ms
Media Delay 719 ms
MOS Analysis FROM Boston To You
Media Quality MOS 4.2 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.57 76.7%
Latency 0.17 23.3%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 411 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter Min: 4 ms
Avg: 2 ms
Max: 20 ms
Many times I am tempted to cancel my account with Vonage since we are stuck with our ISP. Most of the time 99% of the time the person at the other end cannot hear me, where as I can hear them crystal clear. I was advised to join a public vpn since it is felt that our ISP provider is deliberately dropping/blocking the outgoing Voip packets(detecting them with a software since he is the telephone line provider as well)
Any suggestions
regards
Damras
Zoom Modem Bridge, Vonage
Motorola VT1005 Telephone Adaptor,
Panasonic Easa Phone
Read The Full Thread: My line at other end is choppy
• choppy sound on the other end of a call is most often an upload speed/bandwidth
• A couple of questions...
Is this test with a computer hooked directly to your
• I have connected the computer directly to the modem (Speedtouch USB modem) without
• OK. And nothing else that would require heavy Internet usage was running on that
• Nate, you're a master of understatement!
• I know I was getting better than 1.0 (I think it was in the 2 range) when I was trying
• and just as a precaution, check your cables. someone on one of the other threads
DAMRAS posted "When I call anyone, I can hear them crystal clear but they cannot hear me. The voice" on 02/08/2006 |
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